Missing/late text messages
 

Is anyone who is using a sprint TP2 with basically the stock ROM (and the TP2 cleanup and a few other simple mods) having an issue with late or missing text messages?? People tell me they send me text but I never get some of them. Also someone sent me a text message last night and I got it at 7am this morning.. is this a common issue? is there a fix? please do not say it is SPRINT as when I had my TREO 800W, I NEVER missed any text messages and never received a late one...


Thanks...

Re: Missing/late text messages
 

This problem plagued my Touch Pro, but I haven't had it with my TP2..there is no fix that I know of. Try a custom ROM and see if you still have issues. If you call Sprint they will just tell you it's a network problem.

Re: Missing/late text messages
 

I had a delayed text messaging issue back when I had my Touch Pro. I did a bunch of research (switched phones, other peoples sprint phones) and came to the conclusion that it was a network and not phone related. Long story short I got fed up with the BS respones I was getting from the sprint reps so I sent a very long and detailed email to as many sprint VP's as I could and I finally got a response and talked to some guy out at corp. in Kansas that troubleshooted it and saw that it was actually the tower by my house.

My recommendation is to see if you can isolate the problem. Test to find out if it maybe only happens at your house or work. If you come to the conclusion that you only get delayed text messages when you are at home then it could very well be a tower. Also, find someone else with sprint and send a few text messages to their phone and see if they have the same problem or not.

One more tip, in my situation the reason why I wasnt getting my text messages was because the guy told me the network couldn't find my phone, so therefore when it eventually saw that I was on the network (which took anywhere from 5 mins to 24hrs later) all the text messages came through. One way to force the network to see your phone is to make a phone call. When I called my voicemail or someone else I would always get a bunch of text messages to come through.

Hope that helps!

Re: Missing/late text messages
 

Network issue??? WHen I had my Sprint TREO 800W I didnt have this issue... Im going to call sprint later today....

Re: Missing/late text messages
 

If it was the tower, wouldnt the oher phone we have, a PALM PRE have this same issue? it doesnt... all of those message come right through.. i fact last night I was not at home and was sending messages and all of the replies to my messages came right through but a new one didnt until this morning and there are about 2 my work sent me that I never received....

Re: Missing/late text messages
 

Yeah kinda sounds like it may be the phone. I would do a hard reset on the phone and then send a few messages and see if that makes a difference. It could be something you did to the phone (hacks, mods, etc...) Its happened to me once or twice. If it still does it after that, then I would take it into a sprint store and explain the issue.

Re: Missing/late text messages
 

already did that.. no change... I bet its the phone.. but I dont see how...

Re: Missing/late text messages
 

But notice this always seems to the a sprint problem. I have never had a problem with messages with Verizon. So I doubt the TP2 is the problem. I vote for maybe it is a problem in how Sprint sees the TP2 in their system.

Re: Missing/late text messages
 

I have yet to have a problem with my Sprint Touch Pro2 though! I think this is just an isolated issue with the phone he has

Re: Missing/late text messages
 

I was plagued with these exact same problems for almost two years with Sprint service. These threads pop up here all the time & 100% of the time it is always a Sprint customer having the problems I notice.

I had switched from Verizon to Sprint to save money for our corporate account, but finally switched back to Verizon because of this & the horrendously bad Sprint CS.

I am in no way trying to hype one service over another (I am no VZ fanboy, VZ certainly has their problems too) but we use texting A LOT for business & it is absolutely vital that both SMS & MMS work correctly (we need texts delivered 10 seconds later, not eight hours later or not at all).

We switched back to VZ a few years ago & have not had a texting problem since. I wasn't sure I should even bother posting a response as I'm sure somebody will immediately post "I've been with Sprint over 10 years & it works perfectly". Maybe so, but we had something like 80 phones on the Sprint corporate account & got almost constant daily complaints from our employees about texting problems.

~John

Re: Missing/late text messages
 

Hmm I'm having some issues since yesterday too. My phone wouldnt 'notify' me of new text messages until i 'awakend' the phone. I only installed the newest version of Pocketshield but have since deleted it and went to a older 'working' version of PS. but still the problem remains.

i tested my phone by sending various text messages to it, and the phone with and without PS on, would light up (wake) as if it receieved the msg, but no notification sound/light.

i then had to press the power button to see my manila home screen and after a few seconds the notification sound and light would appear showing i have a new text.

i enabled sounds/light here: Start > Settings > Sounds and notifications > Notifications

i also checked HKLM -> Drivers -> Builtin -> RIL -> DisableSMSWakeUpEvent -> set to 0

:scratch:

Re: Missing/late text messages
 

What Rom are you using?

Re: Missing/late text messages
 

I can tell you first hand this is a Sprint network issue. I wasn't so much having issues with recieving text messages, but i was getting the same message 3-4 times a day over and over. Occasionally I get a txt a little late too but that wasn't as bad as the multiple same txt message problem I was having. They told me to update my profile and do the PRL thing under settings...and it seemed to help the issue a little bit. Call up CS and have they transfer you to advanced tech support and there they should be able to help you better than the Tier 1 tech support, there dumb idiots there...

Re: Missing/late text messages
 

regular sprint rom.

Re: Missing/late text messages
 

I agree with chrisH09, try calling customer service, but asked to be transfered to advanced technical support, the initial reps are nothing more than noobs that read from a book ("Lets try turning off the phone and then back on, that always fixes it")

Re: Missing/late text messages
 

i had an interesting 1 a few days ago.

every1 started calling asking why i didnt respond to there txts. i never got them. I grabbed the wifes phone and sent some txts to myself. the screen would wake but the txt never showed up. soft reset and sent another test and it worked as normal.

Re: Missing/late text messages
 

i did multiple soft resets and would not work. thought it was the newest version of pocketshield (PS)

i hard reset and installed everything but PS and it worked fine...installed PS and text went back to not working.

hard reset again, installed everything and a older version of PS..works fine for now. tempted to try the newest PS

Re: Missing/late text messages
 

Get your MSL and do a ##RTN# (##786#). If you have already done a hard reset than that would be the last thing I could think of. That will wipe the phone storage and network settings off the phone. When it comes back up you will go through Hands Free activation.
if this is stock rom as you said. If you do this with a custom rom u will have to reflash to stock after the RTN then back custom.

Re: Missing/late text messages
 

yea yesterday and the day b 4 i was having this problem i thought it was my pocket shield so i uninstalled it and it contiued and i just dunno! Ijust jad the wife to text again and still no text... unless i wake it up. well i get the wake at first, but still no text then once i awaken it i get the text!

Re: Missing/late text messages
 

This happened to me while I was on Mighty/Energy Rom 6.5. The Text messages (for me) were stuck in the Network, I had to actually make a phone call then the message would be sent to my phone. I moved to Stock Rom and since then I am not having any issues with the Text Messages. If you search the Mighty Rom thread there are multiple user's ?expierencing? this issue. I had to move to stock to settle this. No network issue for me.

Re: Missing/late text messages
 

Having the same issue! Uninstalled PS and it remains, have to "wake up" the phone to get a text. Dunno what to do. :-(

Re: Missing/late text messages
 

i hard reset and reinstalled everything except the newest PS. i had a old version saved on my computer.

Re: Missing/late text messages
 

Oh man, that would be alot of "reinstalling" :)

Re: Missing/late text messages
 

I dont have the exact same issue.. I am on the STOCK SPRINT ROM although I have some the TP2 cleanup and some other simple mods.. nothing that should effect the text messages.. I get them sometimes fine and other times they show up late or not at all. tonight I got one and it worked fine... the other night I missed two messages...

Re: Missing/late text messages
 

Since yesterday I have NOT been receiving ANY test messages. what in the world is going on??

Re: Missing/late text messages
 

Heyyyy I have a texting problems too, but its not missing or late. All my Text messages are in the yea 2016~ but my phone is set on...well y'know regular time it says 2010 everywhere BUT my text~ What's up with that?

Re: Missing/late text messages
 

search 2016 fix/workaround, there is a cab u can install to fix it

Re: Missing/late text messages
 

I am on a stock ROM, and it varies wildly. From texts promptly arriving to never ariving, and everything in between. I do not have PS, but may have tried it and then uninstalled it some months ago.

Re: Missing/late text messages
 

I have used Pocket Shield for over a year & it has never once affected my texting in any way on Verizon (I get my texts on time, every time & the notifications work correctly).

I don't update PS regularly as it works perfectly for me & I don't update programs for no reason, so it's possible that there is a version along the way that messes up texting that I never used......

~John

Re: Missing/late text messages
 

so the problem of late txt messages still persist on the TP2...because im barely going to switch my TP to the 2nd...and i want to know if i will still be gtting this problem (i have sprint by the way).

Re: Missing/late text messages
 

uninstalled pocket sheild, late texts prevail. hard reset, re-install everything but pocket sheild..... problem gone, texts arrive on time.