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-   -   TELENAV - ACCOUNT has EXPIRED! What do I do??? (http://forum.ppcgeeks.com/showthread.php?t=103019)

loren646 12-23-2009 07:05 PM

TELENAV - ACCOUNT has EXPIRED! What do I do???
 
It prompts me this:

"your account has expried. Renew or call 88.TeleNav.4"

What do I do?? ugh.

I am on energy rom.

InsomniacJedi 12-23-2009 07:08 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by loren646 (Post 1434100)
It prompts me this:

"your account has expried. Renew or call 88.TeleNav.4"

What do I do?? ugh.

I am on energy rom.

Renew or call 88.TeleNav.4

nunyabiziz 12-23-2009 07:29 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by insomniacjedi (Post 1434104)
renew or call 88.telenav.4

lmao!

kabuk1 12-23-2009 07:30 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Yeah, you gotta sign up, dude. $10 a month or $2 a day, I believe. Or Google Maps for free.

loren646 12-23-2009 07:42 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by kabuk1 (Post 1434127)
Yeah, you gotta sign up, dude. $10 a month or $2 a day, I believe. Or Google Maps for free.

wtf? That sucks. I had Sprint Navigation for free (i think it's included on my data plan). How do I get that back on my phone?

loren646 12-23-2009 08:09 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
i called and they said i have to use Sprint Navigation not telenav. he gave me a link to download it but I didn't see touch pro 2 there.

only tp1.

The Lance 12-23-2009 08:09 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
not trying to hijack here but it would be nice to have a cab for the lastest Sprint Navigator..

loren646 12-23-2009 08:11 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by The Lance (Post 1434192)
not trying to hijack here but it would be nice to have a cab for the lastest Sprint Navigator..

Yeah does anyone have the STOCK Sprint Navigator for touch pro 2?

AZTECHKA 12-23-2009 08:15 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Howbout trying a different ROM...
One time I downloaded the telenav app and had the same problem you describe.
I tried all kinds of things and ended up just Hard Resetting my phone. I know that blows chunks. But... another option.
p.

austin420 12-23-2009 08:44 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
1 Attachment(s)
stock sprint nav. v 2.1

your welcs.

p-slim 12-23-2009 08:45 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
1 Attachment(s)
Quote:

Originally Posted by loren646 (Post 1434195)
Yeah does anyone have the STOCK Sprint Navigator for touch pro 2?

here you go

austin420 12-23-2009 08:46 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by p-slim (Post 1434253)
here you go

i dont think thats it. lol
looks like sprint nfl

p-slim 12-23-2009 09:34 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by austin420 (Post 1434257)
i dont think thats it. lol
looks like sprint nfl

my bad, that was the wrong cab :), i fixed it.

fgr 12-24-2009 08:49 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
That happened to me awhile back. I uninstalled Telenav v5.5 then reinstalled. It asked me to log in again and all was good.

cmdauria 12-24-2009 09:01 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
You have to make sure that you delete sprint navigator from file explorer when you are using telenav. That is what worked for me beautifully!!

Jesse Buck 02-09-2010 11:27 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
So this just happened to me yesterday (exact same issue), called the telenav number and they referred me back to sprint. Jumped through a bunch of tech people until I just demanded they reprovision my data (##3282#, enter msl, menu and restore) and bam up and running with the 5.5 ver.. Data restore is what you want or at least it worked for me. Good luck.

tt C6 05-05-2010 01:43 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
So, what's the best solution as of May 2010?

Ceetee480 05-05-2010 02:10 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Had this problem a few months back when I flashed one of the Mighty ROMs. You have to call sprint, the sprint rep is going to get you to try all this stuff thats not going to work, tell them no thanks. Tell the sprint rep that he has to call telenav while your on the phone and tell them to renew your account. They are not going to want to do it, but it takes all of 5 min, you have to Demand that they do it. It took me 3 days to get it fixed, but have been working fine ever since.

tt C6 05-05-2010 02:21 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Thanks for posting.

I am running the telenav software because I prefer telenav's voice control over sprint navs voice control.

What are the EXACT steps I have to walk the spritn rep through?
What is the number to Telenav for me to give the Sprint Rep?

Thanks.

Ceetee480 05-05-2010 02:43 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Tell the sprint rep that your on an everything plan and your telenav is coming up expired. Then tell them to call telenav so that they will renew your account, because they won't let you do it personally, it has to be a sprint rep. If they try to get you to do something else (i.e. hard reset, try to give you a cab to try) Tell them no it won't work. If the sprint rep calls telenav and just says renew this account you will be up and running within 5 min. The rep has the number to telenav.

aspestos 05-05-2010 04:34 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
The fastest way to renew is to run the sprint nav, then you can uninstall it and run telenav... there is a script in the sprint nav that updates telenavs database for (30 days?). It might be a pain, but you don't have to talk to any reps.

muzicman82 07-10-2010 10:43 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Hey guys,

I too use Telenav as it's much cleaner and I do like the speech input.

I keep Sprint Navigation AND Telenav installed. When I get the expired message, I start up Sprint Navigation, and that usually fixes Telenav.

Try it?

JDM_SOHC 07-10-2010 10:50 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
lmao @ "TeleNav.com or 88-TELENAV"

Whenever I get that problem, I just use Bing instead... Doesn't seem much different than TeleNav..

WFG 07-11-2010 12:45 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by aspestos (Post 1736637)
The fastest way to renew is to run the sprint nav, then you can uninstall it and run telenav... there is a script in the sprint nav that updates telenavs database for (30 days?). It might be a pain, but you don't have to talk to any reps.

That is the easiest way to fix the problem, what I do every time :)

I keep both the sprintnav & telenav on the sd card, because I never know when I'll get that error :rolleyes:

Mojary 07-11-2010 03:46 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
even if you were successful in having a sprint rep contact telenav for you....you'll have to do the whole dance again in a year. yeah your sprint nav is through telenav....but you dont really have an account with telenav per se. our account in the telenav system is kinda like a group account...meaning it is classified in their system differently as opposed to an actual individual telenav account. that's why sprint's version isn't as nice as telenav's and that is why its like pulling teeth to have a sprint rep call telenav.

personally...sprint nav works for me the way it should. hassle of going to try to force sprint to get me the access so i dont get an expired message on the telenav app is simply just not worth my time and effort.

stcardinal 07-11-2010 04:13 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Sprint Nav is free with unlimited data? News to me! Where can I get telenav?

nrfitchett4 07-11-2010 04:14 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by stcardinal (Post 1860443)
Sprint Nav is free with unlimited data? News to me! Where can I get telenav?

sprint nav is free as long as you have a Simply Everything plan. I don't think old unlimited datas get it free (like SERO). Use bing, there is a new one out this week.

stcardinal 07-11-2010 04:28 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Oh.. I signed in to Sprint Nav and it gave me a pin and everything seems to be working fine... does this mean I just enrolled myself into getting billed?

austin420 07-11-2010 11:21 AM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by stcardinal (Post 1860447)
Oh.. I signed in to Sprint Nav and it gave me a pin and everything seems to be working fine... does this mean I just enrolled myself into getting billed?

youll find out soon, as sprintnav without subsciption is 10 dollars a month.

svanelet 07-13-2010 02:08 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by austin420 (Post 1860616)
youll find out soon, as sprintnav without subsciption is 10 dollars a month.

It's cheaper than getting a Simply Everything plan though. And Telenav is convenient. You can go online at http://my.telenav.com and save addresses to your phone's favorites. Basically trip preplanning online.

Mojary 07-13-2010 03:45 PM

Re: TELENAV - ACCOUNT has EXPIRED! What do I do???
 
Quote:

Originally Posted by svanelet (Post 1863861)
It's cheaper than getting a Simply Everything plan though. And Telenav is convenient. You can go online at http://my.telenav.com and save addresses to your phone's favorites. Basically trip preplanning online.

it actually depends on what type of plan you are on. if you have the old grandfathered plans like the SERO, then yes it would be cheaper.


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