Slingbox Discussion
 

Hello all, I'd like to hear everyone's input on the current Slingbox issues with the Mogul.

For those of you unaware, there seems to be playback problems resulting in choppiness and loss of sound sync.

There hasn't been a whole lot of discussion online, but there seems to be reported issues coming from the Slingbox forums (sorry, I can't post a a link here yet).

The general consensus seems to be that there are compatibility issues with the processor, the Qualcomm 7500 CPU 400 MHz (even though the Slingplayer Mobile's requirements only ask for 104 MHz). The program requires 10MB of free memory to run, and I have about 25MB free when playing.

Don't get me wrong--the video is watchable, for sure. It just doesn't have that consistent smoothness I've seen on other phones. One would imagine that Sling will address this issue in the next update to the software so I did a live chat with a technician about it and he claimed that currently the Mogul isn't "officially"supported by the software. He further instructed me to check back for updates. However in the meantime in certainly forces me to rethink about whether registering my trial version is worth it right now. (Also, I'm using Slingbox AV)

Please add your thoughts on the topic and share if there's been any workarounds or settings tweaks that seem to be effective.

Thanks :)

sling box
 

I too have this very very bad sound sync problem with my slingbox. I know that many have it as well because , I have a 6800, my girfirend has one my friend has one and my trainer just got one and I have seen the slingbox work on all 4 and guess what same issue. they need to fix this issue fast and not release software fr wm6 until it is ready.

Slingbox works well for me, but I am only connecting within a Wifi with the slingbox on the wifi's network. I am using a Slingbox Classic. After a few seconds it syncs and i typically get around 20-30fps with no audio sync problems noticeable.

I made a few changes to mine:
Forced High action
Video Res: 320x240

i make a thread about this a few weeks back asking if anyone had figured out settings hoping it was just a setting in slingplayer mobile that i could update. i've tried everything and in comparison to the 6700 the mogul isn't close slingplayer wise.

the biggest problem is the slight sound sync problems. even if i'm averaging 350kbs and 25fps it won't sync up properly. the video is not as smooth as the 6700 either, even after adding files to the windows directory like others have suggested in various threads about the slingplayer. i don't get it.... right now i think the problem has to be on slings end.

has anyone tried old slingplayer software on the mogul before the new wm6 update? most wm5 programs i have work fine on the mogul, maybe the older versions would actually work better than the newest one.

also, till the problem is fixed there are lots of cracked versions of slingplayer floating around. i paid for mine but i actually had to use a cracked version when i upgraded since i was tired of waiting on hold forever to get my new activation number that i already paid for yet needed a new one when upgrading to wm6

Hi all and thanks for replying. Yes, the fact the Slingplayer performs very well on the 6700 is quite frustrating.

I also think looking for the WM5 version of the Player might be a good idea as well.

Any other ideas and/or thoughts are greatly appreciated.

The saga continues...

the wm5 version is the same as wm6. As far as downloading slingplayer prior to the wm6 version being released, it didnt work which is why they rushed a new version out. I bought a slingbox pro and was dissapointed with its quality so i returned it.

My hunch on why it sucks on the mogul is that slingplayer probably uses directdraw.

Directdraw? What about it compromises playback on the Mogul? Furthermore, what is directdraw?

I also have a 6700 w/ the Slingplayer installed.
It worked flawlessly.
When I purchased the 6800, I tried to load the version which was playing on my 6700 and my Q.
It didn't work.
I downloaded the wm6 version and it is noticeably worse.
I still have the 6700 and Q so I checked and there is a distinct difference.
BTW...my 6800 version is asking for a reg code.
I was in the first few w/ my 6700 so no charge for that.
Are we going have to purchase the wm6 version when it expires?
Thanks for the info...

I am running a slingbox pro and have zero issues with mine. As a matter of fact, I belive it runs better than it did on my moto Q. My experience has been near flawless thus far with the mogul and slingbox.

I'd like to see what your video looks like. The more I watch it, the more it becomes acceptable to me, but I am curious for a means of comparison. Can you take a video of it playing on your Mogul?

sorry, but the only way i think you could feel that the mogul plays slingbox video perfectly is if you never had it on a previous phone like the 6700 or you had the Q.

there are definitely flaws with the slingplayer on the mogul. i haven't found one person who had a 6700 and doesn't have issues with slingplayer on the mogul compared to the 6700

mine worked great on my mogul until thursday, now I cant get it to sync over sprints network. If I am on wifi no problem, but places I still get EVDO service, the slingplayer does not work. The quality on my Mogul is much better then it was on my Q.

MIGHT VERY well not be the software that is the problem
 

first and for most stop comparing the @ with the mogul and slingplayer different screen size and res.

Now here is a roblem people may hve and may want to return there moguls for....

the processor DOES NOT synce audio correctly. slingplayer is not the only video that i have this problem with. go to m.utube and use the new streaming player and you will see that exact same audio video sync issues. the video runs great for me on slingplayer and the m.youtube.com website but the audio is off and i cant stand it. also encorder video that all run on the 6700 does not run on the 6800 only answer this not intel. a cheaper POS processor. im pretty angry aboujt this right now

Can anyone confirm the above post? I've never heard of a processor being the reason video won't sync. Any other video I've seen on the Mogul plays fine.

Direct Draw!
 

Its because of Direct Draw.
It seems HTC (or somebody) wrote a very poor driver for Direct Draw with our hardware.

DD is supposed to be a more efficient way to access the screen hardware, using accelerated routines.
Apparently, the chips in the mogul are new and the DD support is very poor. TCPMP also has major issues if you use it with DirectDraw enabled.
Problem is that all the developers out there LOVE using DD because it usually is better. The mogul is an exception to that rule.

Either we need to get apps that DON'T use direct draw, or wait for a software update from HTC that fixes the faulty drivers. Let's hope for that one!

Ahh, DirectDraw... I had read about this on the Sling forums here: http://www.slingcommunity.com/forum/...--HTC-/?page=1

This is a little upsetting as there's basically no way of us knowing when or if HTC (or anyone for that matter) will release better drivers for DD.

I guess it may be possible that a "custom" version of drivers for DD on our Moguls could surface, but it's tough to depend on that.

wow i forgot about that thread. im the one who started it. well i returned my slingbox b/c it just wasnt delivering the quality i wanted. especially because i paid 170 for the slingbox. I may pick up another one if the problems gets fixed. i think its up to microsoft to fix the direct draw drivers if that it the problem. the WMV drivers for wm6 are faulty too.

This is a reason all on its own to return the Mogul. I think mine will go back . i have a "new" device" with BS drivers. come on HTC clean it up . this problem , MUST!!!!!! be fixed. who do I call and what is the number anyone? im getting them to work this out!!!!!!

We've made some progress on the Sling community boards. It seems Sling is looking into the Mogul issues. :)

Thanks for all the good info, folks. I bought the 6700 a month ago and I've had to replace it (on Sprint's dime) twice due to defects. Only now the 6700 is out of stock and no longer carried, so I've been offered a 6800 as a replacement. One of my main concerns is Slingbox compatibility.

I'm scared after reading this thread that the 6800 is going to be a huge disappointment; I thought the 6700 was fantastic when it worked to spec. I was really hoping the 6800 would be an improvement in every way.

OK, finally some reason to be encouraged!

THE MOGUL AND SLINGBOX = SUCKSSSSSS

Check out www.orb.com It works great with my 6700 and you can't beat the price.

Couldn't agree more seeing as how one of my favorite blog posts that I have written to date is called Orb is AMAZING!

Geeez. Just to add my sling slings beautifully to my Mogul. No audio sync issues.

I just have yet to see the SlingPlayer perform perfectly on a Mogul--and I've seen 6.

If you have the means, take a video of it playing. Maybe we can narrow down what's causing the issue.

I'm pretty sure it's DirectDraw that's flawed on the Mogul. WMPlayer has the same problems, as does TCPMP in DirectDraw mode. Put it into Raw Framebuffer or GDI modes and it works perfectly. Not rocket science. Hopefully a rom update fixes the problem but, also hopefully, Sling Media can find a way around the problem before that.

Mine is choppy too, I don't have anything to compare to though since I didn't have it installed on my 6600.

I've had major sync issues, but I have found something that helped greatly. I switched the audio to Mono Low and it has stopped my sync issue. Just wanted to see if this works for anybody else . Oh yeah I'm running the classic slingbox with the most current firmware, and the encoding is set to medium action

Just call them up or email them with you purchase info and they will generate a new key. You must specify that you upgraded from WM5 to WM6. And if your having sync issues try putting it on Mono Low..

i have a SB Pro and 1.5MB up so syncs to 650k, there is some skip but nothing i wouldn't expect over video feed on EVDO. I think some expectations may be set to high, it is better than my 2000 axim and i never had a 6700, so maybe my opinion inst as valid of the video expectations. I will say the Mogul is everything I have hoped so far, looking forward to sprint NAV and Sprint TV and rev A.

Man I have zero issues ... and I changed mine to mono low ... And I dont have edvo in my area I watch slingbox on 1x .....