need help with my mogul
 

Hello I ran into a problem after trying to install goodlink four times on my mogul. After each failed attempt to install new shortcuts showed up under programs for the following. Notes, windows media player, tasks, active sync and a few others. I need to know how to remove these shortcuts that are not needed. Thanks

Re: need help with my mogul
 

\windows\start menu

Re: need help with my mogul
 

Ah but to go a wee bit further would be to say //Windows/Start/Programs

Re: need help with my mogul
 

I understand how to get to the shortcuts. I need to know how to get rid of extra short cuts. I have four of each and I only need one. So how do i remove the ones I don't need?

Re: need help with my mogul
 

highlight the SC & then hold the stylus down on it until a menu pops up with the delete option.

~John

Re: need help with my mogul
 

no option to delete popups when I do that? The min i release the stylist it goes to that app?

Re: need help with my mogul
 

You can't just click on it, you have to hold it down for & don't let go for say 5 seconds or so.......

You can also delete it from your computer using ActiveSync.

~John

Re: need help with my mogul
 

What file explorer are you using? As far as I know you can do it in any fie explorer though. If you are using the native file explorer then go to Menu and then Delete.

Re: need help with my mogul
 

It really should work from any file explorer. You really only need to use Resco/total commander etc if you're messing with a protected file that the stock FB won't let you alter. That shouldn't apply to a shortcut unless it's in use at the time.

~John

Re: need help with my mogul
 

Ok I have tried to use resco and have tried clicking on the SC and holding down and nothing is working any other ideas?

Re: need help with my mogul
 

Locate the SC & delete it from a computer using ActiveSync, that will ALWAYS work.

~John

Re: need help with my mogul
 

how do I find the short cut using active sync?

Re: need help with my mogul
 

Connect to AS, click mobile device & explore the contents exactly the same way you would explore the contents of your Windows computer (if that's what you're using)

~John

Re: need help with my mogul
 

ok i am doing that just am not able to find the sc

thanks

Re: need help with my mogul
 

Go back and read post 8

And you cannot see the Windows folder because you do have your computer set to see hidden files and folders and a Windows folder is just that. Or when you do AS you have to go up one level to see the root directory.