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-   -   Emergency- Need Help Fast! (http://forum.ppcgeeks.com/showthread.php?t=40083)

shaun0207 10-10-2008 08:04 PM

Emergency- Need Help Fast!
 
Hey Guys:

I need help really fast. I'm leaving to go to Puerto Rico in the morning. My father in law is here now. His phone wont sync with ANY computer and I've tried it on four.

Is their a cab. form of the latest Sprint ROM for the Mogul? He is leaving to go back to Hawaii tonight and I'm trying to update his phone. I keep getting "USB not recognized" errors. I've download and installed the WMDC6.1 and its still not working. I know it does work because I update the phone with programs and sent the phone to him last Xmas. So I know it works.

Please help

Lylej2k 10-10-2008 08:07 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by shaun0207 (Post 454038)
Hey Guys:

I need help really fast. I'm leaving to go to Puerto Rico in the morning. My father in law is here now. His phone wont sync with ANY computer and I've tried it on four.

Is their a cab. form of the latest Sprint ROM for the Mogul? He is leaving to go back to Hawaii tonight and I'm trying to update his phone. I keep getting "USB not recognized" errors. I've download and installed the WMDC6.1 and its still not working. I know it does work because I update the phone with programs and sent the phone to him last Xmas. So I know it works.

Please help

check the settings under start/settings/connnections/usb to pc. you may have to uncheck the enable advanced network functionality.

flyers2114 10-10-2008 08:15 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by shaun0207 (Post 454038)
Hey Guys:

I need help really fast. I'm leaving to go to Puerto Rico in the morning. My father in law is here now. His phone wont sync with ANY computer and I've tried it on four.

Is their a cab. form of the latest Sprint ROM for the Mogul? He is leaving to go back to Hawaii tonight and I'm trying to update his phone. I keep getting "USB not recognized" errors. I've download and installed the WMDC6.1 and its still not working. I know it does work because I update the phone with programs and sent the phone to him last Xmas. So I know it works.

Please help

Are you just trying to update the stock rom?.....is the phone un-locked?....more specifics of exactly what you are trying to do.....as Lyle said though check the advanced network functionality.....if that does not work and you are trying what I think, just to upgrade the stock rom.....grab PIM backup and backup the phone to storage card then hard reset the phone and delete any existing partnerships with the PC....should pick up AS after that...

shaun0207 10-10-2008 08:36 PM

Re: Emergency- Need Help Fast!
 
Yeah. just trying to update the ROM and add his programs back to the phone. Can get PIM backup to install without it being a cab file

shaun0207 10-10-2008 08:38 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by Lylej2k (Post 454041)
check the settings under start/settings/connnections/usb to pc. you may have to uncheck the enable advanced network functionality.

Checked

flyers2114 10-10-2008 09:05 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by shaun0207 (Post 454072)
Yeah. just trying to update the ROM and add his programs back to the phone. Can get PIM backup to install without it being a cab file

Here is the app.....

hibby50 10-10-2008 09:15 PM

Re: Emergency- Need Help Fast!
 
try putting it in bootloader then flashing instead of i goin through active synce

shaun0207 10-10-2008 09:52 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by hibby50 (Post 454100)
try putting it in bootloader then flashing instead of i goin through active synce


How do i do that?

loudmax20 10-10-2008 09:54 PM

Re: Emergency- Need Help Fast!
 
Hold the Camera & Power buttons while hitting the reset button.

shaun0207 10-10-2008 09:56 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by loudmax20 (Post 454133)
Hold the Camera & Power buttons while hitting the reset button.


Do I leave it connected to the computer even though its not reading it?

shaun0207 10-10-2008 10:13 PM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by loudmax20 (Post 454133)
Hold the Camera & Power buttons while hitting the reset button.


Got it into Bootloader but its still not recognized. any ideas?

shaun0207 10-10-2008 10:30 PM

Re: Emergency- Need Help Fast!
 
Still not working. I think his USB port got damaged. I told him to take it back, he really doesnt want to. Is there a cab out there anywhere?

boramiNYC 10-11-2008 01:08 AM

Re: Emergency- Need Help Fast!
 
I recently had similar problem w/ my new mogul not being recognized by ActiveSync. After lots of searching around and found the following and now it's working perfectly. Try Start->Settings->Connections->USB to PC->uncheck Enable advanced network functionality

This worked for me. hope this helps

Oops, I didn't see this was already tried. Good luck dude.

flyers2114 10-11-2008 09:27 AM

Re: Emergency- Need Help Fast!
 
Quote:

Originally Posted by shaun0207 (Post 454156)
Still not working. I think his USB port got damaged. I told him to take it back, he really doesnt want to. Is there a cab out there anywhere?

I would agree on that.....seeing that you tried it on 4 different computers it is more than likely damaged....

jjungel 10-11-2008 01:59 PM

Re: Emergency- Need Help Fast!
 
had the same problem. wouldnt be recognized by any windows pc (vista nor xp). not even by my mac. damaged usb port. just have to bite the bullet and take it in for replacement.

MrObvious 10-11-2008 02:17 PM

Re: Emergency- Need Help Fast!
 
You could SD flash the phone.


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