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-   -   WiFI help plz... (http://forum.ppcgeeks.com/showthread.php?t=28131)

storx 06-01-2008 11:45 AM

WiFI help plz...
 
I have installed countless builds on my phone thinking maybe i had a bad build.. then i went back to the stock alltel rom and it still not allowing me to connect to WiFi. I can reset my phone then when it boots up it will detect the 2 wireless routers i have in my house. when i go to connect to them it attempts then fails and then that router is no longer available. I dont have internet problems with any other device but this phone.. i have an old PDA Ipaq and it connects to both routers without a problem and surfs the internet... but i cant this one to connect. can someone help me on this plz

holo 06-01-2008 05:58 PM

Re: WiFI help plz...
 
try turning down the power saving in start->settings->wireless lan->power mode...

tomsoroka 06-01-2008 06:39 PM

Re: WiFI help plz...
 
I have this exact same problem as the user stated above. (I just tried turning down the power setting, bur unfortunately it did not resolve the issue.) I've tried all the obvious things (delete the network profile, soft reset, turn off or on the phone in comm mgr, etc). One thing I do notice is that if I switch the wi-fi off and then on again, the left green light does not come back on. It actually only comes on if I soft-reset or shut the phone completely down and restart it.

My symptoms are the same as the user above stated. The network will (sometimes) appear, and say that it is "available" but when you connect, it says "unavailable".

(The router is working perfectly and all other devices attach to it just fine.)

Any help anyone can give is greatly appreciated.

Tom

peepeesea 06-01-2008 09:13 PM

Re: WiFI help plz...
 
i too have this issue and i have a thread about it somewhere...

two things i have noticed, the first one is a new revelation...
-first, i traveled to Mexico recently and i was able to connect to wifi in 4 different airports and my hotel room with no problems
-second, i can not connect to my wireless at home no matter how i configure my router. encryption on, or off. different channels, B or G or Mixed.. nothing works, even though every other wireless device i have connects just fine including my 6700. plus this is a brand new router (wrt100 linsys) which replaced my wrt54g linsys which i could NOT connect to as well, which is why i replaced it in the first place. that was a waste of money. i wonder if it linksys router in particular that the mogul has issues with???

also i can connect to wireless at my work only after a soft reset, then if i turn the wifi off then back on it will not connect again until i soft reset OR (and this is the weirdest part) i receive a text message.

i have tried stock ROM and several cooked ROMs all with the same problem. adjusting the power settings does nothing for this issue BTW.

i am hoping the new radio version will affect this in some way but we'll have to wait and see...

storx 06-01-2008 09:25 PM

Re: WiFI help plz...
 
Quote:

Originally Posted by peepeesea (Post 301846)
i too have this issue and i have a thread about it somewhere...

two things i have noticed, the first one is a new revelation...
-first, i traveled to Mexico recently and i was able to connect to wifi in 4 different airports and my hotel room with no problems
-second, i can not connect to my wireless at home no matter how i configure my router. encryption on, or off. different channels, B or G or Mixed.. nothing works, even though every other wireless device i have connects just fine including my 6700. plus this is a brand new router (wrt100 linsys) which replaced my wrt54g linsys which i could NOT connect to as well, which is why i replaced it in the first place. that was a waste of money. i wonder if it linksys router in particular that the mogul has issues with???

also i can connect to wireless at my work only after a soft reset, then if i turn the wifi off then back on it will not connect again until i soft reset OR (and this is the weirdest part) i receive a text message.

i have tried stock ROM and several cooked ROMs all with the same problem. adjusting the power settings does nothing for this issue BTW.

i am hoping the new radio version will affect this in some way but we'll have to wait and see...


I just installed the new ROM and it still is doing the same thing

storx 06-01-2008 09:27 PM

Re: WiFI help plz...
 
how do you change the power settings on Wifi?

tomsoroka 06-01-2008 10:16 PM

Re: WiFI help plz...
 
Settings - Connections - Wireless LAN - Power Mode

storx 06-02-2008 05:48 PM

Re: WiFI help plz...
 
has anyone had any luck on troubleshooting this?

storx 06-02-2008 08:16 PM

Re: WiFI help plz...
 
ok.. so i go to the alltel store and i sit there for like an hour waiting.. and i tell the guy my phone is not work on wifi so i can get another one and he looks at it go to wifi and connects to there wifi in there store.. im.. like wtf.. so i disabled the phone so i could test the internet and it worked.. what gives.. cause i get home and try it on my own 2 routers and it doesnt work.

peepeesea 06-02-2008 08:27 PM

Re: WiFI help plz...
 
i think its an incompatibility with the routers or hopefully its just a simple setting but i just don't know enough about routers to know what to change. i know enough to adjust encryption settings and weather its B or G or mixed. but things in the Advanced settings are beyond me... maybe some one out there has some suggestions...

dschoenike 06-03-2008 02:48 PM

Re: WiFI help plz...
 
It sure is a weird issue. The wife and i both have moguls, both have the 3.35 official rom on them. mine connects to our home router and everywhere else. Hers is having the same issues listed by everyone above. Almost seems like it's gotta be a hardware related issue.

tomsoroka 06-03-2008 09:50 PM

Re: WiFI help plz...
 
OK, here's what I've concluded/deduced (I have the same problem as you, and in fact, went to the Sprint store yesterday and had the exact same experience as you!):

There is a wiki at http://www.htcwiki.com/thread/104507...lt+WiFi?t=anon
regarding wi-fi on a different HTC phone, but with the same issues. My conclusion/guess is that the Mogul/Titan/Whatever has this same issue - something in the way the wi-fi is designed on it (software or hardware, not sure) is incompatible with some standard, possibly Cisco CCX. From what I can tell, CCX came out about three or four years ago. I have an older router, and so I fired it up and my Mogul wi-fi connected just fine. But on the brand new Belkin routers (actually, two of them), sometimes it would see them, sometimes not. It connected once, but that's it. I also tried shutting off SSID, deleting the profile, changing the security, and setting no security, but none of those work. I can connect at Panera, McDonalds, Barnes and Noble, work, but not with those brand new Belkin routers.

All in all, it's very perplexing that I've read about this problem in about five places now, but absolutely no one has a conclusvie answer. HTC should have been all over this.


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