Mogul won't answer...
 

My Mogul will not let me answer my phone calls. I get to tthe phone in plenty of time and hit answer but it just silences the ringer and doesn't do anything. only 1 out of 10 calls actually answers. any ideas?

Re: Mogul won't answer...
 

did you do the epst trick to aquire the call faster? when i did this and set it to 0, i had this happen to me. set it to 1 instead of 0 or 2. my phone aquires the call MUCH faster, and actually allows me to pick up the call.

Re: Mogul won't answer...
 

do u have a version of advanced config higher than 1.0 installed?

dwizzy130

Re: Mogul won't answer...
 

huh Im gonna have to research that epst trick.

The same thing happens to me. Also happened on my 6700 too. Phone rings and then as soon as I hit talk or the slide to answer on s2u2 it cancels the call and says I have a missed call.
Happens to me like 3-4 times a day. Rather annoying.

Re: Mogul won't answer...
 

not sure that will really fix that issue, but under EPST/Modem Settings, change the slot cycle index number.

Re: Mogul won't answer...
 

reeg420,
try disabling slide to answer. used to have problems with that.

as for dwizzy's reply,
make sure you do NOT have a version of advanced config higher than 1.0 installed on your device. i read that people had problems similar to this with it higher than 1.0.

Re: Mogul won't answer...
 

yea, do not install any version over 1.0....it will make u miss an insane amount of calls and can only be fixed via hard reset.

dwizzy130

Re: Mogul won't answer...
 

Yesterday I called Verizon and asked them to increase the number of rings before a call goes to voice mail. I now have it set at 7 instead of 4 rings.

You might try the same...

Re: Mogul won't answer...
 

Have GPSToday or nueMins installed? As soon as your phone goes to it's today screen, they grab the data connection to try and update. It dosen't release fast enough for you to answer your call... I still have them installed, but disabled auto-update on GPSToday, and took nueMins off my today screen. Problem solved.

Re: Mogul won't answer...
 

I have Advanced Config 2.02.1 and I've had no problems at all. Can someone explain to me what problems ver. 1+ would present? Thanks!

Re: Mogul won't answer...
 

think you should see a tech support

Re: Mogul won't answer...
 

where would i go on my phone to find the epst/modem settings:(

Re: Mogul won't answer...
 

Thanks for all the replies. I would also like to know where to find the epst/modem settings. I have Advanced Config tool v 2.02.0.2.0 installed. do I have to hard reset or just uninstall it and install the older version?

Re: Mogul won't answer...
 

Ok I actually did a few searches and found out how to change the epst on my own. I have not tried it yet seeing as I am in school but I set the cycle to 0 so it should be ok. But I still would like to know about the Advanced Config problem... what exactly is it? Thanks in advance.

sorry to double pot just thought I would update

Re: Mogul won't answer...
 

Anyone found a fix that NEVER had:
Advance config of any kind
Slide2Answer enabled
GPSToday
NueMins

and changed the settings in EPST? This is really annoying.

Re: Mogul won't answer...
 

i have none of that on my mogul and have issues with anwering calls...the wifey thinks im ignoring her but im really not this time!!! i go and hit the answer softkey or the talk button and i get nothing atleast 5/7 times

Re: Mogul won't answer...
 

umm, if your still having this problem, change the slot cycle index to 1 instead of 0. this is what fixed the problem for me.

Re: Mogul won't answer...
 

I am going to try going without email for a day and see how it works.

Re: Mogul won't answer...
 

too bad sprint's old system didn't support this, and they continue being lazy about customer support issues like this. I know the nextel system they switched everything to can do it, but that might be too much to ask of simply everything

I've noticed this on an off, but now all the time for me (5067 kitchen, 3.35 radio, s2u2, texting) did not install schnapps 8). also when i try to change settings in s2u2, it completely wacks out and won't lock, ect.. reboot.
it is between a 3-5 second delay, so i've learned that i've got time to finish what i'm doing between answering the call and talking. weird. also the slide2answer screen doesn't come up when this is going to happen, it is the call swap screen as if I was on another call.
I just checked, my epst is set to 0, so I will try 1 and report back.

yea, now it makes sense, if your like me and could care less what data activity is going on, a slot cycle of 0 would immediatly hand control over to the phone app before letting go of the data connection... millisecons is all IRQ's need... (i'm not sure if ppc still use irq's, but same concept.)

Re: Mogul won't answer...
 

experiencing the same problem here...changed the slot cycle to =1 but still no help constantly push the talk but but no response...any other ideas besides advance config?

Re: Mogul won't answer...
 

i changed all of my 5 mail accounts to manual and all calls answered with the first press. this still blows though, because i want my email to check automatically. i would rather have it stop whatever it was doing datawise when a call came in and still get my email regularly and not have to call 4 out of 5 people back.

Re: Mogul won't answer...
 

0 is the fastest time for the phone to notice a call... It will wake the radio up every 1.28 seconds to check if there is a new call, 1 sets it to 2.56, 2 sets it to 5.12 seconds. There is no reason 0 would cause this, I have used 0 before, and aside from horrible battery life the phone will notice calls very quickly this way.... I do agree that 1 is probably the best setting though, 0 drains a lot of battery life...

Re: Mogul won't answer...
 

Try answering using the left softkey instead of the talk button? My talk button is rather finnicky too but the left softkey should default to answer when the phone is ringing....

Re: Mogul won't answer...
 

Ive tried the answer soft key as well and same result...it doesnt want to pick up...I am getting ready to flash to no2chem's 5068 rom so we'll see if that fixes it.

Re: Mogul won't answer...
 

I tried everything suggested and nothing worked. Here’s what worked for me:


I disabled MS Voice Command (Start => Settings => uncheck “enabled”)


I’m at 100% when I also use the left softkey to answer the phone instead of the talk button.


I’m using No2Chem 5067 rom.

Re: Mogul won't answer...
 

I am using No2Chem 5067, have slot cycle @ 1, advanced config 2.02.1.0.0 and have this problem.

It will eventually answer but silences the phone after I initiate the answer. Then after 1-4 seconds (sometimes more) the phone call is answered - and I can tell because the phone app is displayed.

Do I really have to rebuild a rom to fix this problem?

Copy

Re: Mogul won't answer...
 

This happens to me when I am running Windows Live Messenger. My phone is ringing, but Messenger doesn't want to give up the data connection. When I try to answer, I get silence, then the "you've been hung up on" tone, then my data disconnects and I can call them back. This is why I no longer run Windows Live Messenger unless I am on wifi. By the way, anyone know of a fix for this?

Re: Mogul won't answer...
 

Aaah, that provides some insight on the problem. I recently enabled the data connection to an always ON state. I will try turning it off to see if that is indeed what is happening here.

Thanks for the info, arparent.

Copy

Re: Mogul won't answer...
 

I had the same problem. I know this thread is old, but it helped me. My Activesync was scheduled to check way too often. Scheduling it back freed up the data connection like others have mentioned. Thanks!

Re: Mogul won't answer...
 

Same issue on my mogul...
I do have S2u2 installed, no Adv config...

So what was the fix?
I tried ESPT but couldn't find cycle index... how do I get there?

I notice though, that it does it less when I uninstall S2U2, then reinstall it fresh....

Update: nevermind- i found a link to show how to find the modem settings http://pdaphonehome.com/forums/ppc-6...r-pattern.html

Re: Mogul won't answer...
 

I'm not all that technically savvy...but If you have changed your phone dialer then I would suggest going back to the default dialer and then see if it works. The same thing happened to me and I went trough all of the technical mumbo-jumbo in the forums and made a lot of registry edits and etc. with no success. ](*,)

So I took a shot in the dark with that and it worked.

Holla.