Removing Exchange Server Email Acct
 

Hello,

Is there anyway for me to remove a previously configured MS Exchange Email account from my Mogul's outlook client? It's getting annoying, as it's asking me to now login everytime I wake the thing from sleep mode due to HIPPA security restrictions.

Pretty much, the tools and account configuration isn't giving me the option to delete the account as they did before for IMAP/POp3 accounts, so I'm at a loss. Help would be greatly appreciated.

Thanks

Re: Removing Exchange Server Email Acct
 

Start, Programs, Activesync, menu, options. In there you can either

highlight the exchange server, (tap-and-hold) DELETE to delete the entire partnership

or

uncheck the EMAIL checkbox under the server name to just stop syncing email. Hope this helps you

Re: Removing Exchange Server Email Acct
 

Thank you very much. THat thing was driving me nuts...

Re: Removing Exchange Server Email Acct
 

Hmm, i have removed the MS Exchange acct, but I still keep getting prompted for a unlock password. When I looked into settings>Key, it won't let me disable the password option. Any ideas on how to fix this? TIA

Re: Removing Exchange Server Email Acct
 

the certificate for your exchange server could still be lingering on your device..
this happened to me...
do you need to restablish another exchange connection ? if yes, then once you sync it, it will install a new certificate..
if no... then i'm afraid a hard reset was the only thing that worked for me..

Re: Removing Exchange Server Email Acct
 

make an account at mail2web.com. It uses an exchange server, should install a new cert, then delete the account. Or leave it.

Re: Removing Exchange Server Email Acct
 

thanks for the help!

Re: Removing Exchange Server Email Acct
 

I made a mail2web.com account, and uploaded settings onto my phone (exchange server). HOwever, it does not look like it changed the certificate, as I still require a password.

Re: Removing Exchange Server Email Acct
 

*bump* anyone know how to remove password settings after removing an exchange email acount?

Re: Removing Exchange Server Email Acct
 

those are policy restrictions which cannot be removed without a hard reset. once exchange mobile policies are applied to the handset they cannot be removed. sorry.