Hard-Reset and Lose Sprint Navigation Access
 

Hey guys
About a week ago I hard reset my phone. Ever since then Sprint Navigation asks me if I want to purchase it for the day or for a month. I had the new ROM for a month and used Sprint Navi for a while with it with no prompts like this, it just went right through. My plan includes navigation, so what happened?

Re: Hard-Reset and Lose Sprint Navigation Access
 

You might have lost the internal passcodes dealing with Sprint Nav. Call sprint and they can set it up OTA (over the air)

Re: Hard-Reset and Lose Sprint Navigation Access
 

EXACTLY. Im guessing that when you set it up last time, your phone(sprint navigation in particular) created a unique "key" that it used for authentication, and when you hard reset, it probably either reset it or created another on.

Like he said, a simple(lol yeah right dealing with sprint) should resolve this for you

Re: Hard-Reset and Lose Sprint Navigation Access
 

I was on the basic UL data plan (where it asked you to pay per use after account verification), then I was moved to the Ultimate plan (where it went straight to the program- nav included). I was then suposedly moved back to the original plan about two weeks ago. But I can still use the nav with no fee, it goes through the account verification process and lets me in no problems. I am on the new rom and skipped the customizations (second time around)- maybe it's not automically provisioning? I want to keep the nav (especially with all sprint has put me through)- is there any way to find what the "authentication key" is now, so after I do a hard reset, I can retain my nav?

Re: Hard-Reset and Lose Sprint Navigation Access
 

Meanwhile, I called Sprint and after a little confusion the fixed it over the air.
I then hard-reset again, yesterday, and the Sprint Navi still works, so I don't know why I lost it the 2nd time.
Maybe after 2 HR it clears it?