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-   -   resetting username (http://forum.ppcgeeks.com/showthread.php?t=19416)

rycelover 02-27-2008 02:11 AM
resetting username
 
I'm in the process of selling my mogul and I've performed a hardreset to put the phone back to factory condition, however, when I go into device information, I still see my username "XXX@sprintpcs.com" listed. How do i get delete or wipe this information off, if possible?

Thanks.

trim81 02-27-2008 02:20 AM
Re: resetting username
 
Quote:
Originally Posted by rycelover (Post 195184)
I'm in the process of selling my mogul and I've performed a hardreset to put the phone back to factory condition, however, when I go into device information, I still see my username "XXX@sprintpcs.com" listed. How do i get delete or wipe this information off, if possible?

Thanks.

Go into your MSL, and ZERO out the MDN (mobile device number)

bakntyme 02-27-2008 05:22 AM
Re: resetting username
 
Quote:
Originally Posted by rycelover (Post 195184)
I'm in the process of selling my mogul and I've performed a hardreset to put the phone back to factory condition, however, when I go into device information, I still see my username "XXX@sprintpcs.com" listed. How do i get delete or wipe this information off, if possible?

Thanks.
##786# is a master reset and should clear the MSID. MDN, and user name as well as all other settings

Ferdball 04-18-2008 01:14 PM
Re: resetting username
 
I have a buddy here who is going to sell his Q. He does the ##786# but it asks for a service code. Any ideas?


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