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-   -   I am here to help! (http://forum.ppcgeeks.com/showthread.php?t=18451)

sman 02-13-2008 03:29 AM

I am here to help!
 
Hello, after overlooking these forums for quiet a while and never posting I think it's my time to step in and make a difference! I am a Sprint rep willing to help!

For the sake of my job, I cannot reveal my name or any information that would compromise it. I will not ever talk bad about my company or do anything to finacially hurt them. However, i am willing to get your voice out there so that the customers concerns are taken care of. So, with that said, feel free to PM me or email me at senorsprint@gmail.com with any questions or concerns.

ajones7279 02-13-2008 03:46 AM

Cool. Maybe you can talk to them about getting MMS back

X3FBrian 02-13-2008 04:01 AM

More memory for the 6800 too, this is the most expensive brick I've ever owned.

scott500 02-13-2008 04:06 AM

how about the official Rom update? it's like watching paint dry.

itsall_cooool 02-13-2008 04:08 AM

Brave Man!!

undergroundcricket 02-13-2008 04:08 AM

Can You Help Me With My Phone
 
Can You Help Me With My Htc Touch Phone I Am Trying To Access Alot Please Asap Hit Me Up

Musicman247 02-13-2008 08:01 AM

So, is he here? It seems like he says he's here, then leaves. Hmm. ;-)

bakntyme 02-13-2008 11:05 AM

Quote:

Originally Posted by Musicman247 (Post 185203)
So, is he here? It seems like he says he's here, then leaves. Hmm.

A little demanding, are we?

1. You only gave him 4.5 hours from his first post, in the middle of the night, before complaining

2. He said to PM or email him, not to post

bedoig 02-13-2008 11:16 AM

I'm with ajones. Give us back our MMS please...

xweaponx 02-13-2008 11:20 AM

Quote:

Originally Posted by itsall_cooool (Post 185152)
Brave Man!!

Most certainly!

But it is encouraging to know that there are those who will take responsibity & pride in their company's work to new heights...

ajones7279 02-13-2008 11:20 AM

Quote:

Originally Posted by bakntyme (Post 185317)
A little demanding, are we?

1. You only gave him 4.5 hours from his first post, in the middle of the night, before complaining

2. He said to PM or email him, not to post

I agree with this post. I, on the other hand, was just making a suggestion

Musicman247 02-13-2008 11:21 AM

Quote:

Originally Posted by bakntyme (Post 185317)
A little demanding, are we?

1. You only gave him 4.5 hours from his first post, in the middle of the night, before complaining

2. He said to PM or email him, not to post

Sorry, I was posting in jest. next time I'll put one of these at the end. ;-)

Lsme420 02-13-2008 11:35 AM

I come to the Geeks so I don't have to deal with Sprint. If Sprint knew what was going on, places like PPC Geeks would not be needed. But as a Person not a Sprint Rep "Welcome to the site Sman". I must say since you let the cats out of the bag about you and Sprint being in bed together get ready for some silly questions.....If I where you I would turn off my IM's now.HA Jk

jamesus 02-13-2008 05:53 PM

Quote:

Originally Posted by ajones7279 (Post 185141)
Cool. Maybe you can talk to them about getting MMS back

Quote:

Originally Posted by bedoig (Post 185324)
I'm with ajones. Give us back our MMS please...

Quote:

Originally Posted by lsme420 (Post 185348)
I come to the Geeks so I don't have to deal with Sprint. If Sprint knew what was going on, places like PPC Geeks would not be needed. But as a Person not a Sprint Rep "Welcome to the site Sman". I must say since you let the cats out of the bag about you and Sprint being in bed together get ready for some silly questions.....If I where you I would turn off my IM's now.HA Jk

First, welcome to the site as lsme420 has already said!

Second, I think you'll get a ton of "enable our MMS on the server side or add it as a damn feature" requests, so I'll throw hy hat into that ring as well. If you are looking for a good quote to give to the higher ups, a user posted that "we spent ~$600 on a phone that does not have a feature one of their 'free' phones comes with as a standard feature."

bakntyme 02-14-2008 01:16 AM

Quote:

Originally Posted by jamesus (Post 185758)
First, welcome to the site as lsme420 has already said!

Second, I think you'll get a ton of "enable our MMS on the server side or add it as a damn feature" requests, so I'll throw hy hat into that ring as well. If you are looking for a good quote to give to the higher ups, a user posted that "we spent ~$600 on a phone that does not have a feature one of their 'free' phones comes with as a standard feature."

I don't think the fact that the feature is included on a "free" phone would be very convincing; the devices are, after all, targeted to different audiences. However, explanations of why the feature is important to business users, or users that otherwise have need of a PDA phone, might eventually convince them.

JoePuetoRico 02-14-2008 02:18 AM

mms
 
mms mms mms mms mms mms LOL!!!!! thats ll I can say ccuz sprint is about to loose a lot of costumers if they don't fix it I'm one of them !!!:angry7:

loudmax20 02-14-2008 03:44 AM

Nah, I'm up for more memory, instead of MMS, but I'm with Alltel so we've already got MMS :-P

jamesus 02-14-2008 12:28 PM

Quote:

Originally Posted by bakntyme (Post 186198)
I don't think the fact that the feature is included on a "free" phone would be very convincing; the devices are, after all, targeted to different audiences. However, explanations of why the feature is important to business users, or users that otherwise have need of a PDA phone, might eventually convince them.

Good point, but business users are people too! ;) Also, I have picture messaging as an option on my plan. I pay for that option, so why shouldn't I be able to send MMS?

Quote:

Originally Posted by loudmax20 (Post 186302)
Nah, I'm up for more memory, instead of MMS, but I'm with Alltel so we've already got MMS :-P

Me thinks you should be talking to HTC 'bout that one... :D

Gomer03 02-14-2008 12:35 PM

And I just happen to be a Sprint Service Tech...I am also on Howard Forums...and an admin for an iDEN forum...but who knew?...lol

trakslacker 02-14-2008 12:45 PM

Welcome to the forums Sman, hope we don't scare you off too quickly.

Guys, let's try to be realistic with issues we post. Asking him to magically make another 128 MB of memory appear in your Mogul is useless, and we all know it. It's one thing to ask for software/firmware upgrades, but hardware changes are another thing entirely. The odds of Sprint and HTC altering the Mogul production lines to include additional memory are 0%. It cannot and will not happen. If they did upgrade the memory, they would give it a new name, and charge you more for it.

Now asking for a fix to MMS is perfectly reasonable, and while this lone Sprint rep certainly won't be able to fix it, it's still a deserving thing to ask for.

Gomer03 02-14-2008 12:53 PM

Quote:

Originally Posted by trakslacker (Post 186531)
Welcome to the forums Sman, hope we don't scare you off too quickly.

Guys, let's try to be realistic with issues we post. Asking him to magically make another 128 MB of memory appear in your Mogul is useless, and we all know it. It's one thing to ask for software/firmware upgrades, but hardware changes are another thing entirely. The odds of Sprint and HTC altering the Mogul production lines to include additional memory are 0%. It cannot and will not happen. If they did upgrade the memory, they would give it a new name, and charge you more for it.

Now asking for a fix to MMS is perfectly reasonable, and while this lone Sprint rep certainly won't be able to fix it, it's still a deserving thing to ask for.

Honestly, if I were him...i'd tell you to upgrade to the Touch...which has more memory...

bakntyme 02-14-2008 01:58 PM

Quote:

Originally Posted by jamesus (Post 186510)
Good point, but business users are people too! ;) Also, I have picture messaging as an option on my plan. I pay for that option, so why shouldn't I be able to send MMS?

Me thinks you should be talking to HTC 'bout that one... :D

You pay for Sprint Picture Mail included in some Sprint plans, defined the following way, which describes the email method of sending pictures. Note that it does not claim that you can even send pictures to non-Sprint phones, so it is obviously not describing MMS. If a Sprint phone actually has full outgoing MMS, it has a feature beyond what is described in the plan, as is the ability to email pictures to non-Sprint phones.

Quote:

Use a Sprint Power VisionSM or Sprint VisionSM Picture phone to take full-color digital pictures. Then either store the pictures or send them right from your phone while on the enhanced Nationwide Sprint PCS Network to a computer or other Power Vision or Vision phone.

jahuso1977 04-29-2008 11:31 PM

Re: I am here to help!
 
hey im new here but i was wondering if anyone knows if u can download an application for my sprint mogul to send pic mail.....i hate not being able to send piture mail

ajones7279 04-30-2008 12:13 AM

Re: I am here to help!
 
Quote:

Originally Posted by jahuso1977 (Post 266137)
hey im new here but i was wondering if anyone knows if u can download an application for my sprint mogul to send pic mail.....i hate not being able to send piture mail

First post eh? Well I'm going tell you what any other member would tell you....SEARCH. This has been one of the most popular topics on here so I know its not hard to find. Have a good day ;)

jamesus 04-30-2008 08:31 AM

Re: I am here to help!
 
Quote:

Originally Posted by jahuso1977 (Post 266137)
hey im new here but i was wondering if anyone knows if u can download an application for my sprint mogul to send pic mail.....i hate not being able to send piture mail

Search for sMMS....


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