PPCGeeks - Sprint Class Action Legal Action

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- HTC Titan (http://forum.ppcgeeks.com/forumdisplay.php?f=44)

- - Sprint Class Action Legal Action (http://forum.ppcgeeks.com/showthread.php?t=11012)

Can anyone say "Microsoft" why don't you start with them first, they're the ones that deserve the lawsuit for their buggy software time and time again...lol

Quote:

Originally Posted by kcaegis45 (Post 113441)

If there are major flaws with a product that a company comes out with then they should contact the buyers (and they know who all the owners are) and recall the product or fix it immediately and not make the buyers wait 3-4 months. If it was just a couple of one offs then it's not a major flaw but this is for all mogul with these issues. If a car maunufacturer knew of a problem with their car they send out a notice to the owners to bring it in for repairs. I know this as I have received several notice to fix my alternator which I still have not brought in yet but that my choice. At least they contacted me. I know the analogy between a car and a mogul is a big difference as one can cause a life if not repaired but it seems that Sprint is well aware of the problem as they are willing to give replacement phone for free if you call an complain. One should not have to do that. Sprint should contact all buyers on their own. I have not receive one a peep, notice, call from Sprint to tell me that there are problems with the mogul. I had to find out by reading these great forums. A class action suit is not just to get the phone itself replaced/fix but to put the company or any company on notice that this type of business model is not acceptable by the public. The publicity itself will help all sprint users.

I called Sprint and like you said they are well aware of this problem and they offering me a different phone but I said why cant you fix the one I have...also told me to take it to sprint repair center(useless). And I don't think HTC is going to do anything regarding this problem just have to wait.

Quote:

Originally Posted by Goddbody (Post 113429)

The bottom line here is as a consumer we have the right to patronize any manufacture that we so desire, and if along the way we get poor service or a bad product, we reserve the right to continue or discontinue our patronage of these companies that market products to us. I dont think that Sprint stands on a unique platform here as the demand for better and more innovative celluar products reaches a point of no return, as you can see all of the major carriers have various issues related to ROMs and the like. So I make that point to say this, it's like the local grocer that gets request for products from his customers, and never delivers. I dont think this is the case with Sprint. Some measures have been taken to fix many of these issues, but a class action lawsuit over a product that we all independantly and voluntarily purchased is over the top. We have the freedom to change carriers as we so desire.

I agree that we all have the right to discontinue our patronage but this is not the point. Sprint should be held liable for this and some how punished by either refunding anyone who purchased one or replace them with another model and refund any difference. This should not be limited to the 30 day BS. And if anyone wants to keep it that their choice. And they should contact all Sprint mogul owners. That is why there should be a class action suit. At least in a class action suit all owners will be contacted and they will then know there are problems and what they can do to alleviate it. Not some BS from Sprints CS about waiting 3-4 months or there's nothing Sprint can do it's after the 30 day warranty, or since you have extended warranty send it in for a replacement and yet ithe problems are with all moguls they don't tell you and you have to paid the $50 co pay. They tried that with me and I complained about the copay and they realized I was right and they sent me a new one. If I didn't complain I would have paid the $50. That is Exactly why Sprint needs to be held accountable regardless if you have the right to walk away. And the only way to force companies to do the right thing is to sue them. Remember, winning the suit itself does not alway mean you lose. If we win the publicity battle then we win in the long run.

Quote:

Originally Posted by AFAngryWarrior (Post 113445)

Can anyone say "Microsoft" why don't you start with them first, they're the ones that deserve the lawsuit for their buggy software time and time again...lol

When Microsoft wanted to do business in Europe the EEC sued them for unfair business practice. I think Microsoft settled the suit.
Microsoft have been sued by the US govt and have settled.
So sueing Microsoft is not out of question.

install the alltel rom and get over it

bluetooth works fine on there

ad the ability not to use full gps to it as its advertised on the box..

Quote:

Originally Posted by kcaegis45 (Post 113457)

Hey, I also agree that as a consumer we have the right to pursue damages from companies that shame us with shaky ads and the old "bait and switch" tactics, but you speak of punishment. How better to punish a company than not supporting them?

Quote:

Originally Posted by ajac (Post 113469)

ad the ability not to use full gps to it as its advertised on the box..

advertised on the box? the only thing on the box is the E-911 gps ability which I imagine works fine...

there's a little thing in your contract that says you waive your right to class action status as well as you're right to sue.

This will go nowhere

Hello?!?!
Doesn't anyone notice he's not talking about the same bluetooth issue as the rest of us?

Look at the OP:

Quote:

For those that are not aware the Bluetooth on the Sprint Phones is a stripped down version that is found on most to all other carriers. Sprints main reason for this is to stop people from transferring Music files or files downloaded from the Sprint Store.