Imagio Poor Build Quality

#1 (**permalink**) 03-06-2010, 09:37 AM

I'm I the only one that's had my Imagio replaced more than once. I'm about to get my 5th. I've had issues with the light sensor, the power button getting stuck, the kickstand breaking, and now the phone will not program after a hard-rest. From a functionality stand point the phone is great, you can do so much with it. But it’s not worth it if you need to replaces it every other month.

Slack3r · #2 (**permalink**) 03-06-2010, 10:42 AM

I've had the same phone since September and not a single hardware issue, it's all been software. This phone actually has excellent build quality, imo. Maybe I'm just lucky though

**keithdupont** · #3 (**permalink**) 03-06-2010, 10:53 AM

Quote:

Originally Posted by bjoss

I'm I the only one that's had my Imagio replaced more than once. I'm about to get my 5th. I've had issues with the light sensor, the power button getting stuck, the kickstand breaking, and now the phone will not program after a hard-rest. From a functionality stand point the phone is great, you can do so much with it. But it’s not worth it if you need to replaces it every other month.

I am about to get my first replacement - had this one since august 09.....stuck power button.

jbh00jh · #4 (**permalink**) 03-06-2010, 11:08 AM

I am about as heavy handed as they come and I have had the same phone since the first day they came out in Oct. Everything inside and out works fine.

cbreze · #5 (**permalink**) 03-06-2010, 04:50 PM

So far mine's been great. No build issues at all. I'm also glad that I've only needed to remove the back cover a couple of times for a battery pull. Seeing how it's not a good sturdy cover. Speaks well for the stability of the device.

Americanmetal · #6 (**permalink**) 03-06-2010, 05:37 PM

Got my first replacement last week

Menu button fell off

yusky03 · #7 (**permalink**) 03-06-2010, 08:47 PM

If I returned my phone as soon as a button stuck I would probably be on my 3-4th one... I am on my second just dealing with it. I don't want to reinstall everything when I get the new one. I plan on sticking (lol... irony) it out until hspl then get a replacement and install WM 6.5.3... I got mine in Nov 09

#8 (**permalink**) 03-06-2010, 09:01 PM

had mine since the first day it came out in October, never had an issue at all with the hardware.

gilbenl · #9 (**permalink**) 03-06-2010, 09:42 PM

I hope you all knocked on wood as you said that....

#10 (**permalink**) 03-06-2010, 11:27 PM

I'm on my 4th Imagio... 1st, stuck send button.... 2nd, stuck start button.... 3rd, Light sensor was missing something... 4th, had for a couple of weeks now, no problems, I feel good about this one. the moment I took it out of the packaging it just felt right

these have all been "like new" replacements.

So... no problems with the 4th, hope you have the same luck.