Asurion sent me a BRAND NEW imagio
They didn't mail mail me out a refurbished 'like new' device. they sent me a brand new one. I even called the company to confirm, and it is brand new. it came in the factory sealed box and everything. i was pleasantly surprised. so if anyone needs to make a claim but has been hesitant because they didn't want a refurb, i just wanted to share.
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Re: Asurion sent me a BRAND NEW imagio
Thanks for sharing. Good to know. Maybe they have no way to fix stuck buttons either? :)
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Re: Asurion sent me a BRAND NEW imagio
You might have gotten lucky. They may not have had refurbs in stock.
My daughter did an Asurion replacement on her previous Motorola and she got a refurb. So who knows. Good for you though! |
Re: Asurion sent me a BRAND NEW imagio
when i called them they said they have no refurbs in stock right now. i live in ny, idk if asurion would have them avalible for other areas? but hey, hopefully they dont have any refurb imagios anywhere right now :mrgreen:
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Re: Asurion sent me a BRAND NEW imagio
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Re: Asurion sent me a BRAND NEW imagio
haha, hopefully so few are breaking that they simply have non to refurbish...but im probably just dreaming :rolleyes:
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Re: Asurion sent me a BRAND NEW imagio
That is the one thing I miss about having service with Alltel. If the phone was less than a year old, you could go into a store and get your replacement. I had to do it twice. One was a treo 700wx, and the other was an HTC 6800. Both times I got a brand new phone.
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Now that I think about it, That was a treo 650 that i made the claim on, they gave me a new 700wx. |
Re: Asurion sent me a BRAND NEW imagio
In Socal... got a NEW imagio off asurion insurance myslef... looks lyke they sending out newbies nationwide....
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