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-   -   Problems setting up Exchange on the Sprint Hero (http://forum.ppcgeeks.com/showthread.php?t=89785)

slbailey1 10-09-2009 09:05 PM

Problems setting up Exchange on the Sprint Hero
 
I'm having problems setting up exchange on my new Sprint Hero. I have a hosted exchange account with Sherweb. I have my settings set to the following:

Server Address: webmail.ihostexchange.net
Domain: <my domain>

I'm getting the following error when I try to connect:

"Authentication failed. Please verify username and/or password."

How do I solve my problem?

nebula 10-09-2009 11:09 PM

Re: Problems setting up Exchange on the Sprint Hero
 
It appears that the problem is with your username/login maybe you need to use the whole email as your login? Contact your exchange admin, the exchange server can be setup to support several different methods of accessing it.

hoch2104 10-09-2009 11:51 PM

Re: Problems setting up Exchange on the Sprint Hero
 
i finally got mine to work, my case sensitive password was the problem..

slbailey1 10-10-2009 03:38 AM

Re: Problems setting up Exchange on the Sprint Hero
 
I get to keep the Hero, I got exchange working!!!

For my hosted exchange account thru Sherweb I had to set the following values:

Server Address: webmail.ihostexchange.net
Domain: ihost
User Name: <SAM account name>

Now all my emails, contacts, and calendars are on my phone.

gangmobb 12-31-2009 02:28 AM

Re: Problems setting up Exchange on the Sprint Hero
 
Do you have any advice for the pop/imap email? I'm trying to do my yahoo email but it says same error and its not a case sensitive problem, thanks

Talon Pro 12-31-2009 11:11 PM

Re: Problems setting up Exchange on the Sprint Hero
 
Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.

gangmobb 01-01-2010 12:39 AM

Re: Problems setting up Exchange on the Sprint Hero
 
Quote:

Originally Posted by Talon Pro (Post 1452412)
Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.

are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though

cventurini 01-11-2010 01:11 PM

Re: Problems setting up Exchange on the Sprint Hero
 
I tried setting up Yahoo Mail using pop3 and it doesnt work you have to pay for the POP3 access its so lame. Everyone else offers it for free.

thacounty 01-11-2010 01:34 PM

Re: Problems setting up Exchange on the Sprint Hero
 
Quote:

Originally Posted by gangmobb (Post 1452503)
are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though

You aren't on WiFi are you?

gangmobb 01-12-2010 01:22 AM

Re: Problems setting up Exchange on the Sprint Hero
 
Quote:

Originally Posted by thacounty (Post 1478782)
You aren't on WiFi are you?

Nope but the problem went away idk how but it did lol so I'm good Thx. Tho


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