Got turned away from Sprint today for being Rooted - Page 6

**gadgetfreak** · #51 (**permalink**) 02-26-2011, 12:34 AM

The controversy? No, not at all. The trend towards things getting personal, yes. That is part of what we do here as mods. Makes for a much more pleasant forum when you can have an honest exchange of opinions without letting things go down the sewer, don't ya think?

**thacounty** · #52 (**permalink**) 02-26-2011, 01:21 AM

Quote:

Originally Posted by DarkLord

Where does it state rooting will void warranty?

Sent from my EVO using Tapatalk Pro

You know, I have looked everywhere, and I don't see anything that says the warranty covers anything except hardware. I just figured since it says everywhere that it will void the warranty that it would.

**Karl** · #53 (**permalink**) 02-26-2011, 01:33 AM

**thacounty** · #54 (**permalink**) 02-26-2011, 01:51 AM

Quote:

Originally Posted by KarlE

Until now! Bringing this baby back in line with my last post!

Dr. Evo · #55 (**permalink**) 02-26-2011, 05:50 AM

I went to a Sprint Store earlier this week to pickup a new EVO since the charging port on my old one crapped out on me. When the rep was preparing my new EVO, I asked him was he required to update my phone to the latest firmware edition, 3.70? I told him I hadn't updated to 3.70 on my old phone, because I didn't need the additional bloatware that came with it, plus I already had a working version of Swype. He told me that it was probably already updated, straight from the factory. He turned out to be correct.

Then, the rep actually brought up rooting. He told me the only way to delete the bloatware was by rooting. I told him I knew all about it, but it's something I hadn't tackled yet due to different circumstances. I also told him I didn't want to worry about the ramifications of rooting in the event something happened to my phone. The rep told me what I had already known for the most part... that rooting wasn't technically 'illegal' and that it's just something that Sprint sorta looks down on. He said the only time I'd ever be screwed was if there was a software issue with my phone. Otherwise, rooting really wasn't an issue.

So that came straight from the horses mouth. There was also another employee there that I've built a nice rapport with, who agreed with everything the other rep said. So it wasn't just a case of a rogue Sprint rep telling me false info. The warranty isn't completely voided, per se, from what they told me. You're only screwed if your phone becomes defective due to a software issue.

**Karl** · #56 (**permalink**) 02-26-2011, 11:24 PM

I took in one of my EVO's for a dead pixel today, i told the sales rep its rooted he said they probably wont fix it then, i said will see what happens

the sales rep came back and told me the tech said they wont fix it cuz its cosmetic (he didnt say the wont fix it cuz its rooted)
and it doesn't effect functionality
so i told him let me talk to the tech

so i tell the tech its not a cosmetic flaw its a hardware issue and regardless its covered under manufactures warranty cuz it happened within the year and i also told him the fone is rooted all he said it thats fine long as its not a software issue it covered even if its rooted

so at the Sprint Store on Stockdale Hwy in Bakersfield the techs r honest will at least the one i spoke too

**thacounty** · #57 (**permalink**) 02-27-2011, 01:04 AM

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.2; en-us; Sprint APA9292KT Build/FRF91) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Quote:

Originally Posted by KarlE

I took in one of my EVO's for a dead pixel today, i told the sales rep its rooted he said they probably wont fix it then, i said will see what happens

the sales rep came back and told me the tech said they wont fix it cuz its cosmetic (he didnt say the wont fix it cuz its rooted)
and it doesn't effect functionality
so i told him let me talk to the tech

so i tell the tech its not a cosmetic flaw its a hardware issue and regardless its covered under manufactures warranty cuz it happened within the year and i also told him the fone is rooted all he said it thats fine long as its not a software issue it covered even if its rooted

so at the Sprint Store on Stockdale Hwy in Bakersfield the techs r honest will at least the one i spoke too

A trick I learned, sometimes massaging a dead pixel will bring it back to life. Just passing it along. Massage over and around it, may kick it into gear may not.

**Karl** · #58 (**permalink**) 02-27-2011, 02:14 AM

Quote:

Originally Posted by thacounty

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.2; en-us; Sprint APA9292KT Build/FRF91) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

A trick I learned, sometimes massaging a dead pixel will bring it back to life. Just passing it along. Massage over and around it, may kick it into gear may not.

Shiatsu??

**GirlGoneGeek** · #59 (**permalink**) 02-28-2011, 05:40 PM

I'll be a thread police and take anyone to jail I wanna: who wants to test me? :P

BTW, we have a report button for a reason. It's not like our mods are hogging your threads and begging for a chance to shut it down!

**Karl** · #60 (**permalink**) 02-28-2011, 09:46 PM

Quote:

Originally Posted by Courtney1985

I'll be a thread police and take anyone to jail I wanna: who wants to test me? :P

BTW, we have a report button for a reason. It's not like our mods are hogging your threads and begging for a chance to shut it down!

what was that about?