Telesales vs Online Order (quicker delivery)

[WarChild]

Originally Posted by themuffinman

I thought it was only through telesales and online as well but I spoke to two different reps on two different days this week and they said they can charge my 2 evo's and accessories to my account with no problem. So that being said, I will be there either tonight or first thing in the morning.

I havent ever tried it I might call my local Sprint...lol




CW

[themuffinman]

Originally Posted by WarChild

I havent ever tried it I might call my local Sprint...lol




CW

Well I just had my sprint rep call me from that store reminding me to come in early tomorrow. They also told me that once I get to the store if there is a line to just give him a call and he will have everything set up so I can just get them and leave. Again and for the third time I asked if I can charge everything to my account and he said yes no problem, so if there are any issues with that come tomorrow I will be very very very upset.

[WarChild]

Originally Posted by themuffinman

Well I just had my sprint rep call me from that store reminding me to come in early tomorrow. They also told me that once I get to the store if there is a line to just give him a call and he will have everything set up so I can just get them and leave. Again and for the third time I asked if I can charge everything to my account and he said yes no problem, so if there are any issues with that come tomorrow I will be very very very upset.

Just called my corporate store they said I could charge it to my account becouse it was corporate...lol The maycom store said the only way they could do it is if they ordered me one.




CW

[coolwhip1220]

Well I called both Customer Care and the sales center, and asked for a free Evo, and they said "No." :_(

It was worth a shot.

[WarChild]

Originally Posted by coolwhip1220

Well I called both Customer Care and the sales center, and asked for a free Evo, and they said "No." :_(

It was worth a shot.

LMAO i wounder why Im sure they got a good laugh out of it though.




CW

[land2634]

edited

[coolwhip1220]

Originally Posted by WarChild

LMAO i wounder why Im sure they got a good laugh out of it though.




CW

The sales guy actually said "It was worth a shot" and the customer care lady said "child, you gotta be outta your mind."

Still made my day. Waiting for the reply emails from Google and HTC.
"Hi. My name is Jeff, and was wondering if you could send me a free Evo 4g. It would really make my week, and you would forever have my deepest appreciation. Thanks, and have a great day."

I hope that someone laughs at it and says, what the hell, let's send him a phone.

[coolwhip1220]

HTC said no too. Boo.

"New ResponseHello Jeff, Thank you for taking the time to contact HTC America Technical Support via E-Mail with your inquiry about getting an EVO 4G. Regrettably, we are not offering the phone for free. I suggest that you keep checking your favorite search engine on latest updates and pricing of the device. You may also check with different Sprint vendors, as well as www.sprint.com with pricing details of the phone. If you have any future questions about any of our products please feel free to visit www.htc.com and send us another e-mail. You may also enjoy community.htc.com, our customer-based community, which has a myriad of information on HTC devices. You can also follow HTC on Twitter at http://twitter.com/htc, you can become a fan on Facebook here http://www.facebook.com/htc, and you can watch videos of new HTC products on Youtube at www.youtube.com/htc."

[sebo]

you gotta have some nerves to ask for the phone for free... do you ask for free rent, gas, etc too?

[coolwhip1220]

Originally Posted by sebo

you gotta have some nerves to ask for the phone for free... do you ask for free rent, gas, etc too?

Yes, I do, because what's the worst that can happen, they say no and I still pay what I would if I never asked? You show me the downside.