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-   HTC Diamond (http://forum.ppcgeeks.com/forumdisplay.php?f=66)
-   -   Do your hardware buttons work? (http://forum.ppcgeeks.com/showthread.php?t=43915)

paperinacup 11-08-2008 11:50 PM
Do your hardware buttons work?
 
Ever since I got my Diamond all 4 of my buttons barely work. I have to play with them a LONG time to get a response. Is this an issue with everyone? It's quite annoying that I can't ever make a call when I need to. I have to save them number to contacts and then dial from there. I'm wondering should I make the 40 mile trip to the Sprint Store (I'll probably exchange for Pro)?


This is gonna suck if someone ever breaks in my home.

paperinacup 11-09-2008 12:21 AM
Re: Do your hardware buttons work?
 
Hmmm I just noticed it happens more when the phone is hot. Which is 70% of the time.

jgillard 11-09-2008 12:42 PM
Re: Do your hardware buttons work?
 
All of my buttons work without issue. If you have having a hardware button issue I would get the device exchanged.

jdawg707 11-09-2008 12:42 PM
Re: Do your hardware buttons work?
 
x2, mine does it to

dcperdue 11-09-2008 03:09 PM
Re: Do your hardware buttons work?
 
mine do it also. That center round button stick at the top. And pressing the home button you have to hold it for a cppl seconds to actualy go home.

My friend has the gsm diamond and his work really well. I think with the time crunch htc had to reproduce a cdma version of the diamond they just threw it together. They have also tripple stacked cards inside the phone and its constructed poorly.

As for the heat issues file a complaint with the consumer product safety commission. After a 100 or so complaints they are forced to do an investigation into the issue. And as hot as the phone gets they will do a mandatory recall.

brklyn 11-09-2008 03:36 PM
Re: Do your hardware buttons work?
 
My buttons work perfectly fine, and home/back buttons are instant if i press in the right spot. Call/end buttons work fine also. I haven't had any issues with heat besides when using the phone when charging.

ou2mame 11-09-2008 07:09 PM
Re: Do your hardware buttons work?
 
the buttons work, but the directional buttons are kinda hard to press because cause its so skinny.

kingsfan626 11-10-2008 12:36 PM
Re: Do your hardware buttons work?
 
The only issue I have to deal with is using the left and right directional pad. It's so close to the home back button that sometimes the phone chooses home when I want to go left and left when I want to go home.

str8bucs 11-10-2008 04:34 PM
Re: Do your hardware buttons work?
 
Yep got the same issue but not all the time!

MultiMatt 11-10-2008 05:15 PM
Re: Do your hardware buttons work?
 
Pressing my directional pad to the right works only about 20% of the time. All other directions work fine, as well as other buttons, but pressing to the right is often non-responsive, until I make a concerted effort to find that "sweet spot".
Been lazy, but I feel like I should swap it out for a new unit due to that. Quite annoying when I am working with text and need to move right...!

Matt

JBCOBRA 11-10-2008 05:43 PM
Re: Do your hardware buttons work?
 
I have the same problem, mostly when I want to use the lock feature. I sometimes have to turn the power off and back on to get it to lock using the hung-up button. I can't figure out why it does this? I thought it was somehow linked to software since it's only the lock feature I have trouble with. ](*,)

ken830 11-19-2008 04:06 PM
Re: Do your hardware buttons work?
 
For those with problems with the hardware buttons (specifically left/right), here's some insight into what's going on and how to make it easier to get it to do what you want. They are not all "hardware," as some of them are half-hardware-half-software buttons...

Quote:
Originally Posted by ken830
There are only five buttons in the entire key-pad area:
1) Button in the center of d-pad (select/ok button)
2) Button above the d-pad circle
3) Button below the d-pad circle
4) Button near the left edge of the device (left of the d-pad circle)
5) Button near the right edge of the device (right of the d-pad circle)

There are three separate sensors capacitive-sensor surfaces:
1) surrounding the d-pad circle (mostly left/right of it)
2) The open area to the left of the d-pad circle
3) The open area to the right of the d-pad circle


Okay... When you press up/down, it presses physical keys, and works really well...

When you press the button to the left of the d-pad, the phone determines which key you pressed by using the capacitive sensor. If your finger was higher, it's the home key. If lower, it's the send key. If in the middle, it's the left key.

Same goes for the other side... When you press the button to the right, if your finger was higher, it's the back key. If lower, it's the end key. If in the middle somewhere, it's the right key.



You can test this out yourself using the following techniques I've thought of:

1) There is only one key on the right:
- Press the very upper-right corner of the back key until you feel the button click.
- Now try to press the end key... Nothing, right? You can try the reverse too.

2) There is only one key on the left:
- Press the very upper-left corner of the home key until you feel the button click.
- Now try to press the send key... Nothing, right? You can try the reverse too.

3) The capacitive sensors on the left/right determine which key is pressed:
- lightly-touch the lower portion of the send key with your bare finger.
- use your stylus to physically press home key until it clicks. If done right, you will get the phone screen to come up even though you've physically pressed the home key.

4) You can check all of this out using the HTC test tools found in one of the threads somewhere on the forums...


So, at the end of the day, to get consistent left/right action, press well into the left and right areas of the phone, and make sure your finger is touching the middle, not too high, not too low.... Same conclusion, different explanation...


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