Diamond defaulting to "internal memory," any fixes?
 

My (stock firmware) Diamond keeps defaulting to "internal memory" which is the 96MB of storage memory--not the 4GB of program memory. This is happening on the browser, camera (111 pictures left?!), and other applications. I went into the camera options, but the option to change where to save the pictures is an option that I apparently cannot edit.

Anyone know a fix here?

Re: Diamond defaulting to "internal memory," any fixes?
 

If you hook the Diamond up to your computer, does the internal storage show up as a disk drive?

If so, I would try a hard reset. If that doesn't work, with the Diamond connected to the computer in Disk Drive mode, right click on the drive and select Format. Format the 4GB internal storage as FAT32. If your computer is freezing when you select the drive, format the disk from the command prompt (start > run > cmd.exe > format (driveletter):

Re: Diamond defaulting to "internal memory," any fixes?
 

I followed all the above instructions, and the camera is still defaulting to the 96MB segment. I still have no access to the option to change which drive it saves to.

Having two available drives in the first place is a really weird decision.

Re: Diamond defaulting to "internal memory," any fixes?
 

Internal storage is the name for the 4GB of storage on the Diamond...

Re: Diamond defaulting to "internal memory," any fixes?
 

...then why can I only take 100 pictures on it? I also, earlier, got a "your storage memory is dangerously low" error come up--for some odd reason, the Diamond is choosing to save onto the smaller storage.

Re: Diamond defaulting to "internal memory," any fixes?
 

Is your internal 4GB storage being recognized at all?

Re: Diamond defaulting to "internal memory," any fixes?
 

Goto /Settings/System/Memory/ and click on the "Storage Card" tab, if it says "unavailable" then you're gonna have to format it like one of the previous users stated. I'd goto Settings/System/Clear Storage and choose "Format internal storage only". After that in Settings/System/Memory/Storage Card tab, It should say "Total storage card memory: 3832.50 MB" and a drop down menu with "Internal Storage" as the only choice.

Re: Diamond defaulting to "internal memory," any fixes?
 

I selected to format the internal storage only.

"The Mass Storage cannot be accessed."

Re: Diamond defaulting to "internal memory," any fixes?
 

The worst part is that I bought this from JBC Nextel on eBay--so Sprint will most likely not replace my phone, and HTC will give me the runaround.

Re: Diamond defaulting to "internal memory," any fixes?
 

Hard Reset, Choose "Clear storage and format internal storage"

Re: Diamond defaulting to "internal memory," any fixes?
 

Apparently the reset I did before was a soft reset. I'm trying to hard reset the phone (holding down volume, center key, and then hitting the reset) but it's not working. Ugh.

Re: Diamond defaulting to "internal memory," any fixes?
 

You can also Hard Reset by going to Settings/System/Clear Storage and choosing (in your case) "Clear storage and format internal storage".

Re: Diamond defaulting to "internal memory," any fixes?
 

it should prompt you before installing anything to where you want it stored an to fix your camera shots to be stored to the internal 4g go into your camera tap the screen settings advanced setting on 2/5 asks storage where u can choose main mem or internal mem hope this helps

Re: Diamond defaulting to "internal memory," any fixes?
 

Did you format the internal storage from the command prompt?

I had this exact same issue (not with camera, but with internal storage not being recognized), and I had to connect it to my PC in disk drive mode, open command prompt and format the drive.

Re: Diamond defaulting to "internal memory," any fixes?
 

That was one of the first things I did, sadly.

Clicking on that option does nothing. It darkens the button, but nothing happens.

I tried that too, but nothing.

Re: Diamond defaulting to "internal memory," any fixes?
 

You may have to take your phone back to your carrier to get it replaced.

Re: Diamond defaulting to "internal memory," any fixes?
 

As I bought it from a seller on eBay, that option probably will not be available. I'm going to call up HTC and see if they can provide a RMA--if not, I'll have to get in contact with the reseller on eBay.

Re: Diamond defaulting to "internal memory," any fixes?
 

Just take it to a sprint store and say bought this phone and its broken. Say you don't have a receipt. They don't really ask where you bought it as they only look at the activation date to make sure it is within 30 days of when it was activated.

Re: Diamond defaulting to "internal memory," any fixes?
 

When I took the phone to work today (was going to go to Sprint tomorrow), the phone went through the "hands free activation" again and now the camera says it can take 8,000 pictures.

*boggles*