Diamond to Pro

iamjasonc · #1 (**permalink**) 09-28-2008, 04:01 PM

How hard is it going to be for us to go from Diamond to Pro??

I got the $200 instant off, and the MIR....will they just let me return the phone and go back to my Touch until the Pro comes out....and then give me the discounts all over again??

I'm still undecided on if I'm gonna go to the Pro or not, but the more I use this phone...the more I want a keyboard. Plus the back of the pro looks awesome with the silver.

hempy · #2 (**permalink**) 09-28-2008, 04:04 PM

My understanding is that you pay the difference. If you got discounts, they apply to the new one. Theoretically, most people should only have to pay $50.

sza3434 · #3 (**permalink**) 09-28-2008, 04:13 PM

Quote:

Originally Posted by hempy

My understanding is that you pay the difference. If you got discounts, they apply to the new one. Theoretically, most people should only have to pay $50.

This is not true through Sprint. Since the Pro doesnt come out within 30 days of the Diamond, they will get zero discounts. You only have 30 days to exchange and when the Pro is released he will be outside of his 30 day exchange period.

#4 (**permalink**) 09-28-2008, 04:29 PM

Quote:

Originally Posted by sza3434

This is not true through Sprint. Since the Pro doesnt come out within 30 days of the Diamond, they will get zero discounts. You only have 30 days to exchange and when the Pro is released he will be outside of his 30 day exchange period.

If he just bought it he would be within the 30 days. Pro comes out on the 19th so its only 21 days til release.

sza3434 · #5 (**permalink**) 09-28-2008, 04:38 PM

Quote:

Originally Posted by lwrdrchvy2

If he just bought it he would be within the 30 days. Pro comes out on the 19th so its only 21 days til release.

Interesting. If thats true, then yes he could. Only thing is, I manage a Sprint store and my product list shows BOL (beginning of life) as November. I hope you're right otherwise he is SOL.

herbster · #6 (**permalink**) 09-30-2008, 01:11 PM

Does anyone know if the 30 day period starts when you provision (setup) the Diamond or is it when you recieved the device or is it when you contacted Sprint to purchase/eschange your old device?

**jason25** · #7 (**permalink**) 09-30-2008, 01:18 PM

it starts from the day you activate the device

akared · #8 (**permalink**) 09-30-2008, 01:18 PM

Customers are limited to one exchange within the guarantee. If your device was never activated, you can return it within 30 days from date of purchase. If your device was activated, you can return it within 30 days from date of activation. All returns must be undamaged and contain ALL originally packaged device and accessory components (manuals, packaging, battery, charger, ear bud, clip, etc.). For any devices or accessories purchased through a Buy One, Get One (BOGO) offer, all devices or accessories purchased must be returned to receive a refund. This policy applies only to new equipment being returned for a refund or model exchange.

http://www.sprintpcs.com/pages/returninfo.html

blazin-asian · #9 (**permalink**) 09-30-2008, 01:23 PM

i'll be getting my Diamond tomorrow and will be within the 30 day period so i most likely be giving the Touch Pro a shot when it comes out. I really like the Diamond but i dont know if i will miss the keyboard like my Mogul.

herbster · #10 (**permalink**) 09-30-2008, 02:30 PM

Thanks for the info Jason...Blazin Asian- you might want to wait until Thursday to activate in case the pro comes out on Nov 1st (that would be 30 days).