how to hard reset sprint diamond

[coolguy]

Tried that too... Powered down the phone, then press & hold VOL DOWN + ENTER key , press power button and release (keep holding VOL DOWN + ENTER) until HardReset message is seen on screen

[rdcrds]

Originally Posted by coolguy

Tried that too... Powered down the phone, then press & hold VOL DOWN + ENTER key , press power button and release (keep holding VOL DOWN + ENTER) until HardReset message is seen on screen

Same here its making me a wreak and ticking me off really bad i hold the dang down volume and the middle enter key and hit the power button once and the thing just powers up grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

[rdcrds]

Originally Posted by rdcrds

Same here its making me a wreak and ticking me off really bad i hold the dang down volume and the middle enter key and hit the power button once and the thing just powers up grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

the best i can get is holding all 3 down gets me a security unlocked screen that does not go away...all i want to do is hard reset this ting gezzzzzz any help?

[marcus_cruz]

Originally Posted by rdcrds

the best i can get is holding all 3 down gets me a security unlocked screen that does not go away...all i want to do is hard reset this ting gezzzzzz any help?

Do all three buttons to get the phone to turn off. Then do it again while the phone is in "off" mode, but dont let go of the buttons for about 30 seconds. You should get to a screen that has blue writing and a white background with further instructions. I just did it.

[rdcrds]

Originally Posted by marcus_cruz

Do all three buttons to get the phone to turn off. Then do it again while the phone is in "off" mode, but dont let go of the buttons for about 30 seconds. You should get to a screen that has blue writing and a white background with further instructions. I just did it.

I take the battery out to get power off then i hold all 3 buttons down for even a minute and all i get is this security unlocked screen that stays lit till i take the battery out and try again.

How come they make it so hard all i want to do is clear this thing.if i could get it to load p fine but it won't..i tried the way with the phone on and the reset and nothing.I have to be doing something wrong.grrrrrrrrrrrrrrrrrr

[a2k]

You're a stronger man than I. Right about now I would have thrown that damn phone across the room into a brick wall and had it in a thousand small pieces!!!

Good luck, please keep up posted.

[rdcrds]

Originally Posted by a2k

You're a stronger man than I. Right about now I would have thrown that damn phone across the room into a brick wall and had it in a thousand small pieces!!!

Good luck, please keep up posted.

If i could afford to do it the phone would be toast...i don't get what im doing wrong to get this security thing.

[puff]

Originally Posted by rdcrds

I take the battery out to get power off then i hold all 3 buttons down for even a minute and all i get is this security unlocked screen that stays lit till i take the battery out and try again.

Sounds like the <enter> key is your problem.

To enter bootloader:

Originally Posted by cmonex

with the device turned on, press and hold the volume down button along with the power button, then press the reset button

To iniate hard reset:

Originally Posted by CNeufeld

Power + Vol Down + Enter. then reset button They don't mention the Power button in the manual.

[rdcrds]

Originally Posted by puff

Sounds like the <enter> key is your problem.

To enter bootloader:

To iniate hard reset:

I am using the button in the middle as the enter key as per another post wht else can i do? do i have to do all 4? i mean comeone the power button and the volume down and the enter and reset all the same time???? can't do al 4 at the same time so please give me a clue on how to do this

[puff]

Originally Posted by rdcrds

I am using the button in the middle as the enter key as per another post wht else can i do? do i have to do all 4? i mean comeone the power button and the volume down and the enter and reset all the same time???? can't do al 4 at the same time so please give me a clue on how to do this

get an xtra set of hands? then try again... can someone (with the device) confirm the <enter> button?
also can you use the <enter> button otherwise without any problem(s) on the device