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-   -   Problems with ActiveSync... Help me!! (http://forum.ppcgeeks.com/showthread.php?t=4013)

pvelliqtc 04-23-2007 04:39 PM

Problems with ActiveSync... Help me!!
 
I'm having problems sync-ing to my PC... I reinstalled ActiveSync 4.1. I even installed 4.5, and no luck.

Does anyone know what the problem might be?

Any help would be appreciated!

brightedge 04-23-2007 11:25 PM

What is the error you are getting?

pvelliqtc 04-26-2007 01:04 PM

ActiveSync 4.1 doesn't give any error message... it just keeps trying to connect, but never does.

ActiveSync 4.5 gave a message something like "device is not connected".

I didn't change any settings on my PC or my PPC.

jamesus 04-26-2007 01:29 PM

have you soft reset your PPC?

JBabey 04-26-2007 02:15 PM

try giving us a little more information to go off of.

-What operating system
-what version of outlook
-wich version of activesync gives what error
-does your phone still charge?

You may have a broken port, its a design issue with the device. If it charges though, then the port works fine (charging uses all 4 connectors on the port).

If it is charging, then please respond to the above questions and well take it from there.

imageek2 04-27-2007 05:33 PM

I, too have found that, after loading ppcgeeks 3.5aku nojunk that I can't sync for contacts or calendar. I used sbpbackup and have tried reinstall just the PIM. Its almost like there is no mobile outlook installed. When I try to sync to my pc I get a connection and "explore" the ppc but it won't download or update the data on the ppc. I get an error code 80070057. I did have partial sucess on another try. I did do a reset before the verizon "customization" routine and that may have screwed things up. Any suggestions would be welcome.
So far the new aku has sped things up beautifully. Thanks for all you do for us.

Graeme Frazier

imageek2

jamesus 04-27-2007 08:14 PM

Quote:

Originally Posted by imageek2
I, too have found that, after loading ppcgeeks 3.5aku nojunk that I can't sync for contacts or calendar. I used sbpbackup and have tried reinstall just the PIM. Its almost like there is no mobile outlook installed. When I try to sync to my pc I get a connection and "explore" the ppc but it won't download or update the data on the ppc. I get an error code 80070057. I did have partial sucess on another try. I did do a reset before the verizon "customization" routine and that may have screwed things up. Any suggestions would be welcome.
So far the new aku has sped things up beautifully. Thanks for all you do for us.

Graeme Frazier

imageek2

If you are upgrading from a ROM 2.X, then you have to resync your contacts via activesync for the first time. There were DB changes from AKU 2.x to AKU 3.x, so you can't just restore them.

imageek2 04-27-2007 09:33 PM

Thanks Jamesus. I hate to be a dumby but how do I resync?? I have deleted the partnerships but it doesn't seem to have the correct effect. I guess I have to delete the files from the PPC and I am not sure which they are. I'm sorry to be such a novice.

Thanks for your help.

Graeme

jamesus 04-28-2007 09:55 AM

Try uninstalling Activesync and reinstalling the newset version (4.5 I think). If that doesn't work, try hard resetting your device. Let us know how that goes and we'll go from there!

pvelliqtc 04-28-2007 10:34 PM

Quote:

Originally Posted by JBabey
try giving us a little more information to go off of.

-What operating system
-what version of outlook
-wich version of activesync gives what error
-does your phone still charge?

You may have a broken port, its a design issue with the device. If it charges though, then the port works fine (charging uses all 4 connectors on the port).

If it is charging, then please respond to the above questions and well take it from there.

It still charges... Windows mobile 5.0 on PPC and XP on PC...
Newest Outlook... As far as the error, the old version doesn't give an error, it just says 'connecting' forever. The newer version gives the error message.

msiegle 04-29-2007 06:15 PM

I am having the exact same problem. I just hard reset mine. Still had the same issue. So I reinstalled the Saridnours’ AKU 3.5+ pr6, which installed without a problem. Then I tried to connect to Activesync again and get the connection problem. This is really puzzling.

msiegle 04-30-2007 12:11 AM

Well I went through and tried to figure out what caused the issue by uninstalling the programs since it last worked. It appears to have been caused by the Cisco Systems VPN client v4.8.0.1.0300. I was able to sync for several hours, and then decided I would try to reinstall it to make sure it was it. Again it stopped working, so I uninstalled it again, but after the second uninstall it didn't work either, so it took a system restore to get it working again. Such an odd situation and I'm afraid it probably won't take much to break it again.

jdelgado89 04-30-2007 08:17 AM

Are guys using BitDefender on you PC
 
I had similar problems and the problems was BitDefender one of their updates "broke" the synch. Search their support site for a temp fix while the come with another update.

Thanks

Shaska 04-30-2007 09:03 AM

it appears that it is disturbingly easy to break activesync on our phones. hopefully htc will look at that in future aku's.

pvelliqtc 04-30-2007 04:03 PM

I guess I'll search the site for some sort of support. I'll let u guys know if I get some kind of results.

jedimyndtryx 04-30-2007 09:34 PM

I also had a problem with AS. I had Alwaysbelieve's 3.5 installed btw. I got a laptop from work and would not connect for the life of me. I thought it had to do with the VPN software so I messed with my firewall connections, re-installed AS, different versions, etc etc. What was weird was that the phone would connect on the first time set-up only. When I disconnected the phone and placed it back on the cradle, it would not connect and stop working. I went ahead and installed the nice and clean 3.5 and re-installed AS again and it worked! I have not had any problems connecting or syncing since then.


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