Not holding MSID
 

hello guys my ppc6700 is not holding the MSID so when ever someone callsme my cellhpone doesnt ring. the thing is i can call them and talk to them also i can send text messenges too. the thing is i can make and do outgoing calls and text messages but i cannot recieve any imcoming calls or messages. and everytime i put the msid as my phone number as soon as im finish it goes back to 000000000. Please what should i do

tried a hard reset, or "clear storage"? Make sure you have a backup though, as it's going to delete everything .

(standard disclaimer applies, something tells me if you know about a MSID and how to change it, you know about what a hard reset does...)

If not, I'd use an official rom, hard reset, apply the rom, hard reset, and try. if its still hosed after that, call your carrier's support line.

Beyond that, see if your still uinder a yr (UT*'s 1 yr warrantee) or use your carriers insurance to get a new one... you do have insurance don't you? :)

i have sprint pcs so what rom is the best one?

This is the latest official Sprint upgrade:

http://www.utstar.com/pcd/downloads/...0_WWE_Ship.exe

naw its still not holding the msid number it hold the mdn number but just not the msid number

That may or may not be your problem. The Alltel version doesn't show the msid either once it's programmed. Doesn't cause me any problems at all.

I get MDN - XXXXXXXXXX
MSID - 0000000000
Home sid/Nid - you get the idea.

Also, Luv2chill and Colonel reminded me that a ##776# (sprint) and choose reset with your MSL will hard reset, and clear your MSID and vram(i think).

naw ##776# doesnt work

i take that back its ##778# but its ask for an unlock code which i dotn knwo it its not my phone number

im sorry i refrshed the page and my computer accidently posted the same thing 2x.

im sorry i refrshed the page and my computer accidently posted the same thing 2x.

OK konceptz gave you the wrong code. What you want to do is type ##RTN# (which is ##786#). Then look in the list there and find MSID. As long as you MSID correctly shows up there then you're fine. I know it is missing when you go to reprogram the phone--that is the case and always has been.

If you're not receiving calls then either some data proram is holding open your data connection, or there is a problem with Sprint's provisioning (call them and have them troubleshoot from their end), or there's a problem with the phone itself.

From the ##786# screen you can do a master reset (hit the right softkey labeled "Reset") but you will need to know your phone's six digit MSL number. None of us know your MSL code--it is unique for every handset. it is the same six-digit code you use to program the phone (##xxxxxx#) so if you know that number it's the same. Otherwise call Sprint and ask for it.

A master reset restores your phone to out-of-box state... so after it's finished you will need to re-program in your phone number and MSID. It also does a hard reset of the phone in the process so make sure you've got anything you want to keep saved. If that doesn't solve your incoming call problem then the issues lies either with Sprint's provisioning or a bad phone. In either case, deal with Sprint.

Good luck.

I had the same problem

Hit ##778# >edit>msl #> modem> preferred settings. This needs to be on automatic. It probably says HDR only. My phone does not ring thru when its set to HDR only. You can prolly change the same setting by goin to setting>phone>services>mode of operation. make sure you haev it hybrid mode.