1x internet problems or internet all together
 

Ever since I updated my ppc 6700 to the new radio version, when I'm off the internet for a while it completly shuts off and it won't let me log back on. It gives me a message (Cannot Connect Dial: #777... The answering modem has disconnected. To check your connection settings and change them if needed, tap settings.)........When I look on my Comm Manager screen the active data service is always not highlighted after. Then if i soft reset my device the internet works again until i stop useing it for a while and then it does the same thing all over. Then If I want to use the internet I have to soft reset my phone again. "can anyone tell me wants wrong and how can I fix it)

Hmmm - I may have seen that myself for the first time today (updated radio version a few days ago...)

It may not be the new radio, sometimes sprint (assume you're on sprint) does dumb things to their vision service... I'll keep an eye on mine, there is also probably a hack somewhere you can do that will force EVDO to stay connected

http://ppc6700users.com/forums/viewtopic.php?t=50
I can verify that mine was *not* set to 1.

I downgraded to the 1.12 radio for this very issue.

Thank you for you guys input.. I can't do the change to make it always on because I'm in a 1x area and it will make me miss all my calls. Is there a way to turn the connection back on with out keep doing a soft reset.

I think I found one way to do it, what I did was press and hold the red phone key at the bottom of the ppc 6700 until you hear the phone sound like it is turning off (it won't turn off, it just turns off the phone and data signal off). When the signal has the x on them, press and hold the red phone botton again until it makes the sound like it is coming back on. I think this connects you back to the internet again, instead of doing a soft reset. I will keep a eye on this and let you know if it works all the time like that. :lol:

what you just did was put the phone in flight mode and then take it of flight mode.

Ya, turning off the Phone radio seems to force any "oddness" with the data side to go away. I've been turning off the Phone radio in order to do a "soft reset" on my data connection when its been having issues. 9/10 times it will do the trick, every once and a while it will hang trying to disable the Phone radio at which point the soft reset is the only option.

oh ok, but that is what I found out that will make it work with out doing a soft reset. If anybody esle knows a better way or please let me know. Again I like to thank all of you for your surport, that's why I love this site.

Nope, that was going to be my suggestion as well (flight mode, that is)

Forcing it on all the time should not block you from getting calls in 1X mode - that's just old "vision" mode - you can get calls connected, as long as you are not active.

Well, my data connection is really misbehaving now.

I did two things - well three :D

(1) 3.3 rom
(2) 1.27 radio
Both of those were done last friday, and honestly the thing has been behaving just fine since then... until yesterday when I
(3) changed the Slot Index to get faster rings ( http://ppcgeeks.com/low-level-radio-...new-t2276.html )

Since (3) it seems my data connection has been wonky - as the OP says, it will either just drop the arrows at random (or, if I force allways on per this topic, it will get itself hung up) and it won't reconnect without a radio reset (flight mode, or soft reset)

I will try today leaving the slot index setting in place but reverting to the 1.12 radio firmware, run it for a while that way, and if that clears it up wonderful. If not, I'll try the other combo (1.27 radio and revert to Slot Index 2 setting)

Sigh... ok for troubleshooting, I'd like to do this as well... anyone have any radio firmware version pre 1.27 (1.12 is the one before it, I believe)

Possible it's PRI 1.19 vs 1.18 that's the problem as well, but let's try the radio first :D

Or put another way, what versions do folks have (Sprint) for
Radio firmware
PRI

Mine is 1.27.00 (Radio) and 1.19_003 (PRI)
Old versions were 1.12 and 1.18_003 - I know I can downgrade to PRI 1.18_003 (well maybe!) via http://ppcgeeks.com/sprint-onlyppc-6...ring+thru.html but I'm not sure where to track down an older radio version.

Thanks!

I tracked down radio 1.12, (its in the Sprint AKU2.0 update on the UTStarCom site) but for some reason, the manual flasher procedure I used before Isn't working now

I tried to do the same thing I did when I flashed to 1.27
http://ppcgeeks.com/update-bit-by-bit-can-we-t2199.html

What's happening is, it's never reading the device. I'm doing exactly the same thing I did before... just no joy.

I put it into bootloader, and the MaUpdateUt_noID.exe runs, looks for my device, and never finds anything. Gaaaa...

Just tried USB sync, that's still working, so low level USB stuff is fine.

Any thoughts there?

i have been having this issue for 3-4 months. came out of the blue.. does this all over the US (i travel alot and locatino seems to not be the issue) . i have verizon and have never upgraded the rom from when i bought it last march so i still have rom number 1. i have tried deleting the connection and re estabilishing it and that worked well in the beginning but nothing seems to work . hard resets wont fix it. i fear that maybe when i use spb backup i am restroring the issue. i am thinking about trying wideawakes rom bc i cant see what i have to lose and i hear that it is screaming fast.

i have insurance and am thinking that i should trade in the phone but i think i have seen people still have the problem after a phone swap.

my wifes phone is the same model and doesnt do this at all. people say that turning the radio off over night helps but that is not a true fix.

Heh.... yeah. Now I don't know. Yesterday, the thing was driving me crazy. Today, it's been rock solid fine.

Just the threat of reflashing the radio firmware scared it back into submission. I will go back to monitoring it to see if there is any pattern.

Interesting that it happens on both VZ and Sprint.

Yeah there are threads on this at pdaphone home but the problem is not wide spread enough for people to talk about it enough for a solid solution to have been found.