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Most likely it's because your ringtone is too large or it's on the storage card, or both.
http://forum.ppcgeeks.com/showthread...851#post137851 MrHappy had the same problem. See his post and the next few posts after his.
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Tiermann is exactly right. This is the most common cause of ring once and go to voicemail. I have had the same problem and so have many others in the forum. The fix everytime someone complained about this is to put the ringtone in my ringtone folder on the device, not the card. Do that and see if it goes away. There is a delay when the device has to access the storage card to get ringtone.
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While it is a fairly large ringtone 684k and its on the storage card, this is exactly how I used it in WM5 via the ringtone from storage hack. I've already moved it to the ringtone folder, but just wanted to let you guys know it did work in WM5.
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