i took my phone to the sprint store today...
 

and i flashed back to a sprint factory rom before i went but just didnt relock the phone...now when i bring it home since my replacement for the keyboard wont be there till friday the update utility to flash a custom keeps giving me an unknown update utility error..i though they mightve relocked it so i ran the unlocker again and the same error message.

what did they doooo? ive never had a problem flashing so im not a totall n00b...i hope =)

any suggestions? ive downloaded 4 different custom roms and tried and im still getting the same error....very weird!

thanks guys!

Re: i took my phone to the sprint store today...
 

try flashing the stock rom. if they did anything it would be based on this :p

Re: i took my phone to the sprint store today...
 

flashed back to the stock to take it back to the store so it was already on the phone.... something is up with this update utility i dont get it

Re: i took my phone to the sprint store today...
 

does it connect to activesync? If not then you need to go to USB to PC in settings and uncheck the transfer data faster option. Its usually defaulted on.

Re: i took my phone to the sprint store today...
 

The simpler option is to put it in BootLoader.
POWER +VOL DOWN +SOFT RESET and hold until the tricolor screen flashes up.
[Sorry- I had previously copied directions for the TouchPro.]

Then flash as normal.

Re: i took my phone to the sprint store today...
 

backspace on the keyboard?

Re: i took my phone to the sprint store today...
 

No i think he's talking about the backspace arrow hard key. But i might be wrong.

Re: i took my phone to the sprint store today...
 

grrrr i have to deal with sprint crap throughout the day till after work tomorrow...gimmie some suggestions guys/gals =) its only 3 days till i unlock a refurb prob but jesus haha...

Re: i took my phone to the sprint store today...
 

what phone do you have? your profile indicates a Mogul and this is a Diamond forum.

Re: i took my phone to the sprint store today...
 

Since he edited well after, maybe you didn't notice, but the bootloader button combo is to boot while holding power and voldown. You can accomplish this either by holding those two and hitting the soft reset button, or (easier) by shutting it off first, then just holding the two.

I haven't had a flash fail to boot entirely yet, but I've done this when activesync is being flaky.

Re: i took my phone to the sprint store today...
 

Yeah... I would flash from the bootloader... Put the ROM on your internal storage and flash away...
I've never had this not work...
I even got it to work from a brick once...

Re: i took my phone to the sprint store today...
 

Flashing from bootloader mode and flashing from internal storage aren't the same -- in the bootloader, you still flash over usb with the RUU program. (An internal storage flash is a different button combo, too)

Re: i took my phone to the sprint store today...
 

ok update..i just got my new mogul (2 days early) so im impressed with sprint for once....but now i started over..used the unlocker...and its giving me the same error? what am i missing!?

Re: i took my phone to the sprint store today...
 

ok update....i just reliazed im in the diamond forum and not the touch pro forum LOL

mod please close...im good to go haha

ill stop smokin one day i promise