Quote:
Originally Posted by nttdemented
Definitely, more info is needed. Jejejeje you sound like one of my non-technically-inclined customers who come up to me like: NO!! The server crashed because of such and such and I want you to fix it NOW!!!
I come back in exactly 2 minutes: "Sir the person that cleaned around the server rack yesterday accidentally broke the pin from one of the LAN cables, I just replaced the tip with a new one, everything is fine, the server never crashed and I regret that such a simple problem has cause such a large impact to your organization."
Rinse, repeat and make sure the next time the a**hole that cleans the racks is more careful.
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I'm a Cisco, Sun, Microsoft, and Lotus certified network admin