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-   -   Sprint Everything Data does not allow tethering (http://forum.ppcgeeks.com/showthread.php?t=98553)

ScottHarris 11-25-2009 11:12 AM
Sprint Everything Data does not allow tethering
 
I just got a new Samsung Moment for my wife and our bill went up $129 a month. I was told it is because you are required it have the everything data plan with this phone. We have the everything messaging (texting) plan and added on a few data options to allow for tethering. According to Sprint the everything data plans does not allow you tether your phone which I assume means no internet sharing of any kind.
This leaves me with a few bad options
1) Return the phone that my wife has waited a long time for
2) Move all phones to the everything data plan and lose my ability to use the phone as a modem or pay big bucks to do so
3) Split the account into separate plans. The cheapest data plan for that phone is $69 and then I still have my $125-$150 plus for everyone else, again big bucks I do not have
4) Find another carrier that will cost more but allow me to do what I need with the phone. I have been with Sprint over 12 years and hate to leave but I am forced to upgrade to features I will not use (Sprint TV, Navigation, etc) and lose the features I have grown to depend on I am not sure if
Right now I have a mogul but was going to upgrade to TP2. The TP2 requires the same thing so I am not sure if I can afford to move now.
Anyone else have a similar issue? Is there anything that can be done to get the TP2 to tether and not violate sprints policies? I searched the forums and this appears to be a little unique situation.

imnuts 11-25-2009 11:16 AM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ScottHarris (Post 1360916)
Anyone else have a similar issue? Is there anything that can be done to get the TP2 to tether and not violate sprints policies? I searched the forums and this appears to be a little unique situation.
You can follow the policies and pay extra, or you can do what most people do here, and use the work-around for tethering, or one of the wifi tethering systems, and avoid having to pay the extra charge for tethering service. You'll still need to have a data plan for the TP2 (not sure about anything for your other phone), but many people have been tethering with their unlimited data plans and no tethering plan on the TP2 since it's release.

ScottHarris 11-25-2009 11:30 AM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by imnuts (Post 1360924)
You can follow the policies and pay extra, or you can do what most people do here, and use the work-around for tethering, or one of the wifi tethering systems, and avoid having to pay the extra charge for tethering service. You'll still need to have a data plan for the TP2 (not sure about anything for your other phone), but many people have been tethering with their unlimited data plans and no tethering plan on the TP2 since it's release.
According to Sprint when you have the Everything data plan you cannot add on phone as a modem or tethering in any way. They say you cannot pay extra for it other than getting an air card at 59.99 a month. Are those people that are doing on the EVerything plan? I was told that a new TP2 purchase/upgrade requires that plan also

subzero1313 11-25-2009 11:33 AM
Re: Sprint Everything Data does not allow tethering
 
Sorry, didnt read everything(im at work) but the TP2 DOES NOT require an everything data plan. Ill now try to go back and re-read to see if this info helps you at all

ScottHarris 11-25-2009 11:40 AM
Re: Sprint Everything Data does not allow tethering
 
Sprint says TP2 does require it. Either way I am stuck because I am forced into everything plan is because of Samsung moment. I have a mogul and if it dies my replacement is TP2 (most likely) and according to sprint I am back in the same boat. Any suggestions would be helpful. I may have to return that other phone today as I am running out of time to return.

subzero1313 11-25-2009 11:42 AM
Re: Sprint Everything Data does not allow tethering
 
I work for Sprint, trust me, WinMo phones absolutely do not require it.

As for the Moment, yes it does. Moment, Hero, Pre, Pixi, and the Instinct line(which technically the Moment is part of) require it. My only suggestion is to look into something like WM Wifi router. Im running Mighty ROM it has the ability to act as a hotspot

jweek 11-25-2009 11:43 AM
Re: Sprint Everything Data does not allow tethering
 
have tp2 on my $30 sero, no problems....

ScottHarris 11-25-2009 11:49 AM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by subzero1313 (Post 1361007)
I work for Sprint, trust me, WinMo phones absolutely do not require it.

As for the Moment, yes it does. Moment, Hero, Pre, Pixi, and the Instinct line(which technically the Moment is part of) require it. My only suggestion is to look into something like WM Wifi router. Im running Mighty ROM it has the ability to act as a hotspot
According to two of your retentions people TP2 does. So then what you are saying is if I get a TP2 (spend twice as much for it) then I am not forced to upgrade to Everything data and can leave things as they are and simply add on a data line for $15 a month. Is it only the Android phones that require this?

Can you send me your email offline. I have some other issues that maybe you can help me with. No else there can.

ACHlLLES 11-25-2009 12:17 PM
Re: Sprint Everything Data does not allow tethering
 
tp2 works perfectly fine with old sero

k000 11-25-2009 12:22 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ScottHarris (Post 1360992)
Sprint says TP2 does require it. Either way I am stuck because I am forced into everything plan is because of Samsung moment. I have a mogul and if it dies my replacement is TP2 (most likely) and according to sprint I am back in the same boat. Any suggestions would be helpful. I may have to return that other phone today as I am running out of time to return.

I can also say that they do not know what they are talking abt... sorry... but that is a fact.

Most reps are confused over this new policy where Sprint allow you to get Pre or Android phones etc without the $70 plan... and the yare assuming that TP2 is also in tha tleague.

It DOES NOT need teh everything plan... plain and simple. Ask for their manager, challenge them nicely..

ScottHarris 11-25-2009 12:27 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ACHlLLES (Post 1361126)
tp2 works perfectly fine with old sero
Not familiar with the sero plan. Have head people talk about it but not sure what it is. Probably on on that plan so where does that leave us new customers (12 years)?

bshappell 11-25-2009 12:34 PM
Re: Sprint Everything Data does not allow tethering
 
As long as unlimited PHONE data is covered in the plan, a touch pro2 with the proper software (HTC's Mobile WIFI, others) will not require additional tethering fees. This is how I understood it, am I correct in assuming this?

subzero1313 11-25-2009 12:35 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ScottHarris (Post 1361156)
Not familiar with the sero plan. Have head people talk about it but not sure what it is. Probably on on that plan so where does that leave us new customers (12 years)?
Its basically an old employee referral plan. You get a discounted rate. The names have changed now...cant remember to what though lol

ScottHarris 11-25-2009 01:06 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by k000 (Post 1361138)
I can also say that they do not know what they are talking abt... sorry... but that is a fact.

Most reps are confused over this new policy where Sprint allow you to get Pre or Android phones etc without the $70 plan... and the yare assuming that TP2 is also in tha tleague.

It DOES NOT need teh everything plan... plain and simple. Ask for their manager, challenge them nicely..
Just got off the phone with yet another Sprint rep and they told me that a new phone (Moment, TP2, etc) must have the Everything data plan for 2 months and then you can drop it back to whatever you want. Even his manager said the same thing.

This makes no since at all. No matter what I do I am stick with paying a much higher monthly bill or having to pay a premium up front to keep the phone.

subzero1313 11-25-2009 01:14 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ScottHarris (Post 1361273)
Just got off the phone with yet another Sprint rep and they told me that a new phone (Moment, TP2, etc) must have the Everything data plan for 2 months and then you can drop it back to whatever you want. Even his manager said the same thing.

This makes no since at all. No matter what I do I am stick with paying a much higher monthly bill or having to pay a premium up front to keep the phone.
The Moment, yes. TP2, again, it does not. they dont know what theyre talking about. call 212-645-0252. Ask a rep there about the TP2, theyll tell you it doesnt require everything data. And you also cant change the plan after. If an of ESN from any of those phones I mentioned are active, the system will not let you change it. Period

Bigfan 11-25-2009 01:20 PM
Wirelessly posted (Opera/9.5(Microsoft Windows; PPC; Opera Mobi/16643; U; en) HTC_Touch_Pro2)

If you want the TP2 and moment on the same family plan you have to change to the new family plan. If you want them on different plans the TP2 will work on any plan.

stevecn70 11-25-2009 01:26 PM
Re: Sprint Everything Data does not allow tethering
 
The only reason they say it is required to have an everything data plan is because the phone has so many programs that connect to the internet and if you don't have an everything data plan, you run the risk of large phone bills from data communications. I'm sure they have delt with mad customers enough to just say it is required now. It really isn't though, if you are deligent and turn off you data in the communications settings, then you won't have to worry about anything. On a side note, don't get the simply everything plan unless you call a lot of land lines. The everything data 450 is plenty for most people since it is unlimited mobile to mobile. Pretty much everyone I talk to is on a mobile phone, My anytime minutes barely go over 30 min a month now. I wish they had a Everything data 150 plan or something for $20 cheaper.

tonio32 11-25-2009 02:43 PM
Re: Sprint Everything Data does not allow tethering
 
I have to chime in here also. I have been a Sprint customer for over 10 years and I am on an old Fair and Flexible Family Plan with free unlimited texing,data,picture mail etc., 2 lines, 800 shared minutes for under $70 a month.

I sucessfully activated my TP2 online under this very plan, so you don't need to be on an everything data plan for WinMo phones but you do need to have an unlimited data add-on.

Masterface7 11-25-2009 04:42 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by tonio32 (Post 1361585)
I have to chime in here also. I have been a Sprint customer for over 10 years and I am on an old Fair and Flexible Family Plan with free unlimited texing,data,picture mail etc., 2 lines, 800 shared minutes for under $70 a month.

I sucessfully activated my TP2 online under this very plan, so you don't need to be on an everything data plan for WinMo phones but you do need to have an unlimited data add-on.
I too just bought a Touch Pro2 on an old F&F plan

All of us Old Sero users are technically on a F&F as well, however if i understand right this persons problem is that he is already on one of the new "Everything" branded plans. There is no way sprint is gonna let him switch back to an older plan now, even though he is such a long term loyal customer. The new "everything" plans charge alot more for that the f&f's for essentially the same thing. But this guys problem isnt really a old versus new thing it is a data plan vs a non data plan and since sub zero is an employee no one know better than him that a data plan is not required for the tp2.

@Scottharris When i bought my touch pro 2 i met some resistance as well. they told me no tp2 on my current plan. I assured them that i had been using windows mobile on my touch for years on my plan and that the touch pro 2 had to be allowed as well.

edit: after rereading your post it kinda sounds like you somehow already accepted the new plans? and that is why your bill went up. If that is the case i dont think sprint will let you out of them.

edit: as it has been said before you dont need to worry about tethering as long as you can funnel data through your phone they guys here and over at xda-developers can make tethering work.

Not sure how helpful it is but i activated my tp2 through the sprint website by just entering a few numbers from my box so if you could just get the phone maybe you could put it on your plan yourself

ScottHarris 11-25-2009 05:39 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by Masterface7 (Post 1362037)
I too just bought a Touch Pro2 on an old F&F plan

All of us Old Sero users are technically on a F&F as well, however if i understand right this persons problem is that he is already on one of the new "Everything" branded plans. There is no way sprint is gonna let him switch back to an older plan now, even though he is such a long term loyal customer. The new "everything" plans charge alot more for that the f&f's for essentially the same thing. But this guys problem isnt really a old versus new thing it is a data plan vs a non data plan and since sub zero is an employee no one know better than him that a data plan is not required for the tp2.

@Scottharris When i bought my touch pro 2 i met some resistance as well. they told me no tp2 on my current plan. I assured them that i had been using windows mobile on my touch for years on my plan and that the touch pro 2 had to be allowed as well.

edit: after rereading your post it kinda sounds like you somehow already accepted the new plans? and that is why your bill went up. If that is the case i dont think sprint will let you out of them.

edit: as it has been said before you dont need to worry about tethering as long as you can funnel data through your phone they guys here and over at xda-developers can make tethering work.

Not sure how helpful it is but i activated my tp2 through the sprint website by just entering a few numbers from my box so if you could just get the phone maybe you could put it on your plan yourself
I purchased a Samsung Moment for my wife and was told that they could just add on a data line to our existing everything messaging plan. I have a mogul and TP1 on the account that does that so they said adding on the Moment would be the same. When I got my bill I found I was now being charged for an Everything Message plan and Everything Data plan on the same bill ($129 data only for one phone). I just took the new phone back (still in 30 days) so the bill should not revert back to the way it was.

I do not have a TP2 yet. I was looking to get one but was told by Sprint that it falls under the same rules as and would require the Everything Data plan. It appears from this post that is not the case. I was also told that if I went to Everything Data plan and was found to be using the phone as modem that they could cancel my contract for violations. I do not know how they could do that or even how they would know but it is what I was told.

Maybe I jumped the gun by talking the phone back but I have gotten so many conflicting stories from Sprint I do not know what to believe any more. I just know that I am quite disappointed because my wife has been asking for new phone for months to do texting, email, web, and run some programs and I had to take it back because I cannot afford $60-$120 a month increase in my bill just to keep the same functionality. The only options I could find was to do the data plan and get an air card or take the phone back.

EXLINE 11-25-2009 05:49 PM
Re: Sprint Everything Data does not allow tethering
 
they will not know if you are tethering with your tp2 or your mogul you have now. i use htc wifi router and they have no idea but you cant tell them you are doing that because yes it would violate policy, but there is noway they would find you are tethering with a wifi program or a tethering hack unless you tell them and you def. dont want to do that.

ScottHarris 11-25-2009 05:58 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by EXLINE (Post 1362228)
they will not know if you are tethering with your tp2 or your mogul you have now. i use htc wifi router and they have no idea but you cant tell them you are doing that because yes it would violate policy, but there is noway they would find you are tethering with a wifi program or a tethering hack unless you tell them and you def. dont want to do that.
Kind of puts me in an ethical quandary. The policy is “do not do that” not “do not do that unless you find a way to hide it from us”. Kind of sound like lying and my 16 year old son understands the policy and indicated as much. He also uses his phone for internet. If I do that with him already indicating that it is wrong then I am setting a very bad example for my son. Do not get me wrong. I am not saying I am perfect and I do not look down on anyone who is doing that I just have to be careful of the example I lead given the situation.

Masterface7 11-25-2009 06:05 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by ScottHarris (Post 1362201)
I purchased a Samsung Moment for my wife and was told that they could just add on a data line to our existing everything messaging plan. I have a mogul and TP1 on the account that does that so they said adding on the Moment would be the same. When I got my bill I found I was now being charged for an Everything Message plan and Everything Data plan on the same bill ($129 data only for one phone). I just took the new phone back (still in 30 days) so the bill should not revert back to the way it was.

I do not have a TP2 yet. I was looking to get one but was told by Sprint that it falls under the same rules as and would require the Everything Data plan. It appears from this post that is not the case. I was also told that if I went to Everything Data plan and was found to be using the phone as modem that they could cancel my contract for violations. I do not know how they could do that or even how they would know but it is what I was told.

Maybe I jumped the gun by talking the phone back but I have gotten so many conflicting stories from Sprint I do not know what to believe any more. I just know that I am quite disappointed because my wife has been asking for new phone for months to do texting, email, web, and run some programs and I had to take it back because I cannot afford $60-$120 a month increase in my bill just to keep the same functionality. The only options I could find was to do the data plan and get an air card or take the phone back.
Ah i was kinda confused but know i understand. It is kinda scary when retentions gets it wrong as well. Usually those guys are quite helpful. If I were you I would be calling back numerous times hoping for an employee that will finally understand. But if the main concern is your wife's phone (Moment) you might be out of luck as subzero confirmed that it does require the everything data plan.

You could call and try acting like a new customer and ask them that way then when they tell you it is alright suddenly remember you have an account.

Or I could dig out the number i was given for SERO customers which i am convinced is marginally better than *2 and you could try and talk to them.

Or you could visit every store in your city and ask all the managers there. But all those ideas will only end in the touchpro2 activated on your current account, not the samsung moment.

I just remembered 1 last option that i havn't confirmed if it works yet from my friend who just tried it (take about a month to know). You can sign up for a 70 dollar everything data and there is supposedly a code for a 15 dollar a month discout. So at the end of this month i should know if it worked for him thats only 55 for a phone with data. Still alot but its somthing.

EXLINE 11-25-2009 06:08 PM
Re: Sprint Everything Data does not allow tethering
 
i understand that. i am just saying you pay for unlimited data so use it to your fullest. i wouldnt consider it stealing by any means. this is what this site is for ya know and i dont think they would condone stealing. download a htc wifi router for any of your windows mobile phone and technically your not using your tethering app that you have to pay for its a whole other app and its free

Masterface7 11-25-2009 06:17 PM
Re: Sprint Everything Data does not allow tethering
 
I think the gap between what is legally wrong and what is morally wrong can be quite big at times and every one has a right to their own opinion. But for the carriers to take our phones, break their functionality then charge us extra to get it back THAT seems morally wrong to me. Here is a sweet example, it is kinda like if some bully was to steal your lunch then charge you to get it back. And before you say well it is there's (the companies) to do with as they please, listen to this. The only reason they do it is becuase they are worried about more of their network bandwidth being used up by tethering... Internet service providers tried to throttle traffic based on packet type and the government wasnt happy about it. We are still a net neutral country but apparently that doesnt apply to the cell phone companies. The US Cellular market is an Oligopoly becuase smaller carriers need to much time to get to a level where they can compete with the 4 big ones. And our wallets suffer.

side note: t-mobile has some aggresivly priced new plans maybe you should check out.

ScottHarris 11-25-2009 06:18 PM
Re: Sprint Everything Data does not allow tethering
 
Quote:
Originally Posted by EXLINE (Post 1362286)
i understand that. i am just saying you pay for unlimited data so use it to your fullest. i wouldnt consider it stealing by any means. this is what this site is for ya know and i dont think they would condone stealing. download a htc wifi router for any of your windows mobile phone and technically your not using your tethering app that you have to pay for its a whole other app and its free
I will have to give this some thought. I understand what you are saying and I agree. I am paying for unlimited data so I would be able to use it. I suspect the reason they say do not do that is so that you are forced into an air card (more $$$ for them) but if the WiFi router is an application running on the phone that accesses the data line then it may be OK. I guess it is no different than any other data program on the phone. I’ll have to think about this. Thanks for the feedback

mulhiny 11-26-2009 12:19 PM
Re: Sprint Everything Data does not allow tethering
 
I think the confusion on the TP2 requiring an Everything Plan is all about the mail in rebate. The phone does not require any data plan to be activated, but if you want the $100 mail in rebate, Sprint requires you to an Everything Data Plan.


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