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SERO or not SERO?

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11-01-2009, 11:18 AM

Musicman247

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SERO or not SERO?

I recently contacted Sprint about not being allowed to order a new phone from the new SERO page. I told them I knew I was on SERO so should be able to order there. This is the response I got back

Quote:

You are currently on $30.00 Fair & Flexible Plan 500 plan. You are
getting all the benefits of SERO but your service plan is not SERO.
Therefore, your account type is also not SERO. This is the reason you
are not able to upgrade the phone by using the link.

Anybody else ever have this happen? What can I do about it? Any suggestions?

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