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-   -   Sprint HTC TP2 and Family Plan (http://forum.ppcgeeks.com/showthread.php?t=91347)

Boo Boo 10-19-2009 05:15 PM

Re: Sprint HTC TP2 and Family Plan
 
or you can go to a store and talk to someone

AZTECHKA 10-19-2009 05:24 PM

Re: Sprint HTC TP2 and Family Plan
 
I find that there is a solution for most of us. If we have been on a plan for a long time or fresh in. I agree... go in to a store and ask for a lead. They usually have some discount codes that they can apply. And they can reccomend a plan that works for YOU. Good luck bro.

p.

xx8josh9xx 10-19-2009 06:10 PM

Re: Sprint HTC TP2 and Family Plan
 
Quote:

Originally Posted by shaggylive (Post 1246450)
I think the rep just didn't know what their doing, gave the easy answer. (possibly the one that popped on their screen.)

if the data is still showing on your plan webpage then you've got it. you should be able to 'update profile' to get it working again. if it fails, try a ##RTN# > menu > reset, then update profile again.

i did this and it worked for me thanks.....didnt tell me it whips your phone to factory settings though....

amw1972 10-19-2009 06:24 PM

Re: Sprint HTC TP2 and Family Plan
 
Sprint supposed to have stopped extending contracts upon changing plans. If I'm not mistaken, a change of service and/or pricing which you deem to be considered "materially adverse to you" (should be in subscriber's agreement) should get you OUT of your contract with no ETF. However, if you want to stay with Sprint...that is what you can use to leverage retentions/cancellations/account services to keep your current plan as is...without having to be forced to upgrade.

a little video from the Consumerist talks about this exact thing, but it was from sometime ago...so use this tactic at your own risk.

Mutiny32 10-19-2009 07:30 PM

Re: Sprint HTC TP2 and Family Plan
 
Sprint is having net problems today. On a side note, they can pry my data plan from my cold, dead fingers if they want it, because a phone "not supporting" a data plan is absolutely untrue and I'll take it up with my state's AG.

Internet is supposed to get cheaper over time, not more expensive.

Biggzz 10-19-2009 07:32 PM

Re: Sprint HTC TP2 and Family Plan
 
I purchased one at full price and activated Online with no problems.

gxnext 10-19-2009 07:55 PM

Re: Sprint HTC TP2 and Family Plan
 
Quote:

Originally Posted by dimapb (Post 1246422)
Hello all,
I was wondering if any one of you has been successful in using TP2 on the Family Plan $69.99 with Unlimited Data for $10.00? I have purchased TP2 last week Thursday and everything has been working fine until this morning. As of this morning, my internet no longer works. I called Sprint and they are telling me that it's because of my plan and forcing me to upgrade to one of the Everything Plans. I'm very reluctant and not sure if I want to believe that. Any suggestions are highly appreciated.

That's so funny! that happened to me this morning too! only it started working again after soft resting my phone. I figured it was due to leavein the phone as modem all night or something.

budney 10-19-2009 08:13 PM

Re: Sprint HTC TP2 and Family Plan
 
Thread moved to Carrier Discussion Forum!

shaggylive 10-19-2009 08:56 PM

Re: Sprint HTC TP2 and Family Plan
 
Quote:

Originally Posted by xx8josh9xx (Post 1246760)
i did this and it worked for me thanks.....didnt tell me it whips your phone to factory settings though....

lol, sorry. the phone did though. :)
glad it's working for ya.

dimapb 10-19-2009 10:29 PM

Re: Sprint HTC TP2 and Family Plan
 
Thank you all for your recommendations. ##RTN# did not work, but ##DATA# worked after hard reset. Thank you again, I'm back in business. This just reinforces my opinion of the poor customer support at Sprint, or lack there of.


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