Re: Sprint opens up Insurance
 

Your math is only as good as your logic...what if you drop the phone in the water after 1 month of use? Then you're looking at $107 vs. $250... but to each his own.

Re: Sprint opens up Insurance
 

not a very smart idea i'm afraid... many sprint users that have purchased the touch pro have had to have it replaced once, twice, or in my case 3 times because of a faulty keyboard...

the verizon touch pro does not have this issue, but many TP's built before a certain date (that is unkown to me) were built wrong or just crappy... either way, the sprint insurance plan has saved me over 1000 in the last 6 months

Re: Sprint opens up Insurance
 

yea but they TRY/force you to use the deductible before the warrenty ive been fighting for 2 weeks with them

Re: Sprint opens up Insurance
 

Actually no, my TP keyboard stopped working the other day, so I brought it in, they just gave me a new one for free. Only assurion forces you to cough up the $100 deductible.

Re: Sprint opens up Insurance
 

+1 for the faulty keyboard... just had mine replaced using my TEP with no extra charge.

when it comes to a free phone TEP is useless, but for a $600 + device... do the math

Re: Open Enrollment: Total Equipment Protection (TEP)
 

Threads merged.

late,
Coz

Re: Sprint opens up Insurance
 

good for you im fighting :( my keyboard works 40% of the time and i have screens blood under the glass

Re: Sprint opens up Insurance
 

Wouldn't this be covered by HTC's 1 year warranty? The way I figure, I am perfectly accepting of things that break on my phone that ARE my fault. Dropping it, flooding it, etc, are things that I try not to do on ANY of my stuff. Why pay for an insurance plan against those kinds of damage? The real problem is coverage from year 1 to year 2 of the 2 year service agreement. Seems the insurance is the only real solution (or DIY repair, or hope they are cheap enough to buy a new/used one outright).

Re: Open Enrollment: Total Equipment Protection (TEP)
 

I got in on TEP through open enrollement. My 15 month old Vogue fell in water when I was jetskiing and it doesnt turn on. When I contacted Asurion, they said its only a week after I got coverage so they wont replace. What should I do? I need to have a WM phone for my work purposes. So should I go ahead and buy one off ebay/craigslist for 150+?

Re: Open Enrollment: Total Equipment Protection (TEP)
 

My brother-in-law took over my Sprint line and bought my Vogue from me. The line is still in my name and he just pays me. I didn't have TEP because I'm usually pretty careful with my phones, but he has a REALLY big problem when it comes to water and electronics lol.

So since I didn't have it on the account when I bought the phone they wouldn't add it for me. We added it in the beginning of the month when I noticed the open enrollment thing.

He dropped one phone in the pool, washed one, dropped one in the toilet (clean water lol), and one in sweet tea.

for tornadog: I'm not sure if you have a way a month before you can make a claim or what the waiting time is. Have you tried to file your claim online instead of calling them? Anyone know how long you have to wait before you can do a claim?