Asurion raises deductible rates

[unclutchable]

If they're going to raise the damn deductible, they should at least lower $7 monthly fee.

[mulhiny]

Originally Posted by unclutchable

If they're going to raise the damn deductible, they should at least lower $7 monthly fee.

I agree. Or at the least offer options like car insurance. Higher deductible = lower monthly premium. Lower deductible a little more per month or something.

[MrObvious]

Originally Posted by unclutchable

If they're going to raise the damn deductible, they should at least lower $7 monthly fee.

You could move to Alltel. *grin* I think Alltel has coverage in Michigan.

[vboyz103]

I cancelled the TEP on my phone.

[thefaceeater]

alltel's deductable is 90 dollars on all smartphones it has been for a long while, i lucked out and when i got my diamond for my 6800 i still had the old insurance plan when the deductable was 50 dollars

[kingsfan626]

I can understand if they charge the $100 for lost of stolen phones but how can they charge the customers for simple replacements of issues that are already known. How would you like to pay $100 every time the phone craps out because of HTC defects? I'm still trying to argue with Sprint and Asurion that my phone is under warranty after 2 1/2 months of service and that the MicropError is not of my doing but they insist that I pay $50.

[violent31601]

Originally Posted by kingsfan626

I can understand if they charge the $100 for lost of stolen phones but how can they charge the customers for simple replacements of issues that are already known. How would you like to pay $100 every time the phone craps out because of HTC defects? I'm still trying to argue with Sprint and Asurion that my phone is under warranty after 2 1/2 months of service and that the MicropError is not of my doing but they insist that I pay $50.

I thought if its an HTC issue they exchange it no questions asked. This isn't the case?

[kingsfan626]

Originally Posted by violent31601

I thought if its an HTC issue they exchange it no questions asked. This isn't the case?

They're trying to pass on the problem to Sprint and Sprint is telling me that I need to pay the deductible for them to fix it.

[Peteman100]

In the pamphlet Asurion sent detailing the increase in deductible, they state "You may cancel your optional coverage at any time and recieve a pro-rated credit of your unused payments." What exactly does this mean? Can you get a partial refund of the fees, if you didn't actually use the service?

[DavidinCT]

That sucks...I have it on my 6800 myself, but, I have not seen a notice yet...Hmmmm

If your in a contract, you might be stuck, if your phone breaks, a newer WM phone, it could cost you $300-600 for a replacement. These type of things always happen at the worse time (as it has for me in the past). I'd rather pay $100 than $500 for another phone....but, I never even liked paying the $50 after giving them $7 a month (I've only used it once in the 4-5 years of having it)