Re: touch pro and sprint sero plan
 

Sprint call centers DO NOT KNOW ANYTHING. Keep calling and emailing, they will give in sometime. As for the insurace, if you already have it active, it will cover an active ESN no matter if you bought it from Sprint or not. Also, if you buy a phone from ebay or craigslists, meaning it has NEVER been activated, you have 30 days to activate the insurace from the date of activation. $7 a month is great piece of mind, since you can go to any sprint store and get it replaced...Most reps are really nice and are mostly willing to help you out.

What I want to know myself is, can we exchange the phones as many times as we want? or is there a limit. I know there is a limit for assursions but I don't know about TEP. Anyone Know?

Re: touch pro and sprint sero plan
 

I have one on ebay now for 385.00 Brand new


http://cgi.ebay.com/ws/eBayISAPI.dll...=tab%3DSelling

Re: touch pro and sprint sero plan
 

Sero plans in most cases are not eligible for phone rebates... and no you DO NOT have to change your plan... *sp employee*

Re: touch pro and sprint sero plan
 

3 claims thru ins company per year ($50 ded) in store replacement are not tracked.

Re: touch pro and sprint sero plan
 

I have always been told that I could have any rebates that come with any phone.

Re: touch pro and sprint sero plan
 

They are lying. Go to Best Buy and they will do it for you. GOtta get a smart Best Buy employee who knows the ins and outs of the new Sprint system.

They are trying to get you off SERO.

Re: touch pro and sprint sero plan
 

What are you talking about, sero is eligible for any rebates any regular customer is, also a sprint employee in a corporate owned store, not 3rd party. if you work at a sprint store in sales then you know, sero is eligible for any and all rebates. it automatically pops up in ensemble, and if you're a back in the day rep, rms.

there is no limit to the exchanges in the store, but they will only replace it if there is a manufactuer defect. you can't walk in there with a scratch and expect them to replace it.


yes as long as the phone can be put on your account. if it is a stolen phone you will not be able to put it on your account. Or if the phone is tied to an account that hasn't paid their bill and is disconnnected you won't be able to activate that phone either. No matter how beat up the phone is, if you can put it on your account, insurance will cover it.

Re: touch pro and sprint sero plan
 

if you break your mogel and bring it to a sprint service store they can order a replacement through advanced exchange for a pro and it shouldn't cost you anything if you have the service plan.:headbang: if you don't have the service plan it should only cost you $45. don't break it to badly though, don't want it to come up physical damage and have to go through insurance and get a mogel again!! about the plan, you should be able to just stay on the plan that you are on. as far as exchanges no limit just need different esn's to order replacements. they are not always there but if you keep checking back during the day, they become available. Also too i wouldnt do to many exchanges due to the fact of sprint repair teams looking for red flags as far as fraud from service departments, and also your sar rating will go down pretty quickly depending on how many you do.

Re: touch pro and sprint sero plan
 

Wong. Just ask for them and you get them. I have never missed a rebate. :P

Re: touch pro and sprint sero plan
 

Also on Sero with the TP here as well. My mogul was having some pretty big issues ( I had a long list actually) And I did the self service replacement request ont he sprint website and they sent me this instead, for Free. Was a nice surprise