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Re: ongoing service issues with no resolution in sight (updated)
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Re: ongoing service issues with no resolution in sight (updated)
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Re: ongoing service issues with no resolution in sight (updated)
Back with another update. The rep stupidly calls me at a time when I am unable to talk on the phone (while I was on a crowded bus). I told him to call me at 4pm central when I'm home and he calls me at 3:14! Now when I try to call back at the number given there is no answer!
UPDATE: finally able to get in contact with the rep. He calls me and once again it seems that he has heard from the team but they are still investigating what is causing my problems (it's not rocket science, fix the damn tower and add more base units) and the possibility of waiving my ETF won't be considered until the final findings. He's calling me back Wednesday. Last edited by eric12341; 11-04-2011 at 07:06 PM. |
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Re: ongoing service issues with no resolution in sight (updated 11/4)
couldn't you just transfer your line to someone else? I mean it has same effect as waving etf
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Re: ongoing service issues with no resolution in sight (updated 11/4)
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Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.7; en-us; Incredible 2 Build/GRI40; liquid.vivow.20111101.14572 AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)
So did they let you out? |
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Re: ongoing service issues with no resolution in sight (updated 11/4)
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Re: ongoing service issues with no resolution in sight (updated 11/4)
about the bill thing, can you call sprint to freeze account? I know you won't have service, but maybe pick up a prepaid for a month? Not sure if this would help, but if you don't pay bill, doesn't that result in an etf?
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Re: ongoing service issues with no resolution in sight (updated 11/4)
it results in an ETF if u don't pay for quite sometime. I get paid Thursday so I'll pay it then depending on the outcome on Wednesday, if I'm free to cancel then I'll remove my debit card info and start my migration to Tmo. If it's still the same wait for their final findings BS then I'll suck up and pay it Thursday. If they call me and ask y I haven't paid by then I'll say im currently in dispute.
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