General FAQ
 

Hey BB Users! Welcome to our newly improved BB community! We are so excited! For FAQ please see my posts below. If you have any questions on what I have written or are unclear on any of the instructions feel free to PM me! I'm all eyes! (Get it?) Anyway, please thanks if any of my threads have helped you so I can guage the usefulness and frequency of visits to these posts. ENJOY and refer your friends so that we can continue to grow as a BB loving community!

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Before you do an insurance claim on your blackberry, try this first...it can be saved. Although you cannot recover the information in your phone, you won't be phoneless for days.

www.na.blackberry.com/eng/services/desktop/

first you should've used this website to backup all the info in your bb to begin with. download appropriate version to your computer and sync often so that you dont lose everything ever again.

then...

www.na.blackberry.com/eng/support/downloads/download_sites.jsp

download the correct carrier software from the linky above to put on your bb.

No browser icons!
 

Options>Advanced options>Host routing table>Menu key>Register now

Internet doesnt work!
 

Options>Mobile Network>Menu key>Start Provisioning

Set picture as wallpaper
 

Media>pictures>my pictures>select a pic>menu key>set as home screen image

How to change text ringer
 

Thought this would be a good idea since so many people have askedme this question...

Profiles>Advance>Menu key>Edit
Scroll to your SMS and Menu Edit, change the tone.

Yay! Now you know!

Email Setup
 

To get to the email setup site:
If there’s an Email Setup option on your smartphone’s home screen, click it
Alternately, there is a setup wizard on the device which can be accessed either from the homescreen or in the menu that is displayed when you press the blackberry key aka menu key aka dimples key. When you reach the email setup screen of the setup wizard, select I want to create or add an email address
Click Next
To accept the terms of the license agreement, select the I have read and understand the End User Agreement option or check box. Click I Agree
To integrate an email address you already use, enter your full email address and the password for that email account
Click Next. The site will confirm if the email address has been successfully added. Then click OK
If you want to create a new email address for your BlackBerry smartphone (e.g. username@carrier.blackberry.com), you will need to do one of the following, depending on your smartphone:
Click Create a BlackBerry email address


OR
Click I would like to create a new BlackBerry email address

Then, type the user name that you want to appear before the @ sign in your new BlackBerry email address. Click Next, followed by OK
To return to the setup wizard, click Log Out or Close

Assign convenience keys
 

in device options click screen/keyboard set convenience key open fields press menu key click save

Owner Information
 

In device options cick owner, type your contact info...press menu key and click save. This will display your information on the screen when your device is locked. In the event that your device is lost the person who finds it will have the opportunity to contact you to retrieve your device.

Standby Mode
 

Help! I am always accidentally pressing keys! Never fear help is here! To avoid pressing keys hold the mute button until your device says entering standby mode. Dont worry your calls and messages will still come through. To exit standby mode just repeat!

I cannot make or receive calls!
 

Make sure your device is connected to the mobile network. As a safety feature, to be sure important information is not lost and save battery, your BB disables the mobile network when your battery level is critically low. Thank you BB! To turn the mobile network back on go to Menu, Manage connections, highlite and click mobile network.