PPCGeeks - [TESTING] - NAND OMGB (1.2.3)

I need some advice on how to try and capture logs.

I experienced three spontaneous rebooted, today.

First event: Phone on desk, in sleep. SMS comes in, phone goes out of sleep, I hear my SMS announcement tone, pickup the phone as it rebooted.

Second event: Speaking on a call, in the midst of speaking, with the phone to my ear and the phone rebooted.

Third event: Incoming call while the phone is in my holster. I didn't recognize that taking the phone out of my holster has caused the phone to wake up. As it waking up, I press power (turning it off) and then power again, to turn it back on ... reboot.

So my question is: how should I go about trying to get logs for stuff like this?

Best regards,
-boggsie

Sent from my NookColor using Tapatalk

As I stated above, the only way to get logs from a reboot are to pull last_kmsg. That's the only thing that will remain from a reboot...and it's not always available. Reboots are fun to troubleshoot.

huckl3b3rry

01-17-2012 07:38 PM

Re: [TESTING] - NAND OMGB (1.2.3)

1 Attachment(s)

Quote:

Originally Posted by arrrghhh (Post 2164869)

If you had a reboot, unfortunately the long logs that are useful are last_kmsg...

GetLogs is awesome, but really only shows logs from that boot.

OK. Here is last_kmsg. I just had a second reboot when I plugged in USB to capture last_kmsg. :) First two reboots I've experienced (that I know of) since I loaded 1/16.

arrrghhh

01-17-2012 07:47 PM

Re: [TESTING] - NAND OMGB (1.2.3)

Quote:

Originally Posted by huckl3b3rry (Post 2164875)

OK. Here is last_kmsg. I just had a second reboot when I plugged in USB to capture last_kmsg. :) First two reboots I've experienced (that I know of) since I loaded 1/16.

Thanks. Lets hope ACL can make sense of it... definitely seems like something is awry, I don't ever remember this many resets.

I haven't tested the new build yet, I've been lost in HaRETland :p.

Edit - for anyone else having reboot issues, post as many logs as you can. I looked over huckl3b3rry's here, and it doesn't appear to have anything abnormal in it at all. It just stops...

vzihome

01-17-2012 08:02 PM

Just my 2 cents been on new build since 10pm last night, flashed it, put on charger and didn't touch it until 430am. Been messing with it through out whole day, no reboots, no lag, haven't oc'd (don't feel the need to runs like a champ.) No complaints so far...

Sent from my Touch Pro 2 using Tapatalk

eurohunter

01-17-2012 09:15 PM

Re: [TESTING] - NAND OMGB (1.2.3)

Is the notification LED (green on sleep, orange when active) a tough issue to be fixed (too much work for such a small issue)? Or is it like that intentionally just for testing purposes?

sykosoft

01-17-2012 09:20 PM

Re: [TESTING] - NAND OMGB (1.2.3)

I'll pull logs when/if they occur again, but:

1. I've also experienced random reboot issues with the 1/16 build
2. I've experienced ringtone problems (nothing new, was occurring with old build)
3. I've experienced a complete loss of sound following a single phone call. It rang (and could be heard). Following that call, no sound until reboot.

(again, I know that's useless, I'll pull logs when/if they happen again).

Michael

arrrghhh

01-17-2012 09:23 PM

Re: [TESTING] - NAND OMGB (1.2.3)

Quote:

Originally Posted by eurohunter (Post 2164883)

Is the notification LED (green on sleep, orange when active) a tough issue to be fixed (too much work for such a small issue)? Or is it like that intentionally just for testing purposes?

Oh it's an easy fix... but it's for testing purposes. When sleep and everything related to sleep (pretty much everything...) is stable, userland notifications will be enabled a la XDAndroid HaRET builds.

[ACL]

01-19-2012 01:06 AM

Re: [TESTING] - NAND OMGB (1.2.3)

Quote:

Originally Posted by huckl3b3rry (Post 2164875)

OK. Here is last_kmsg. I just had a second reboot when I plugged in USB to capture last_kmsg. :) First two reboots I've experienced (that I know of) since I loaded 1/16.

This is going to be a tough one to catch. There is no errors in the log that stand out. Well there is this one but its no where near the end of your log.

[ 595.462371] pm_op(): platform_pm_suspend+0x0/0x58 returns -16
[ 595.462432] PM: Device alarm failed to suspend: error -16
[ 595.462463] PM: Some devices failed to suspend

When the kernel crashes, you get a kernel panic which doesnt reboot(just locks). Last_kmsg is key for this. But if the phone reboots, then last kmsg may not have anything useful since a9 may have crashed. When A9 crashes, we just reboot because we cant survive without it. A9 is the radio pretty much so we need to narrow this down and figure out if we can replicate this error.

mbellot

01-19-2012 01:06 AM

Re: [TESTING] - NAND OMGB (1.2.3)

1 Attachment(s)

Two big bombs today.

First I couldn't capture because the phone was (I think) totally dead. It was plugged into a charger overnight, but it appears that something happened during the night to stop the phone from charging and then fully discharge the battery. Unfortunately the only way to get it doing anything again was a battery pull and then leave it on a charger for 20 minutes. battery pull killed last_kmsg for this one.

Second bomb was a total lockup when fully awake. last_kmsg attached, looks like something barfed big time near the end. Hopefully the log helps.

[ACL]

01-19-2012 01:12 AM

Re: [TESTING] - NAND OMGB (1.2.3)

Quote:

Originally Posted by sykosoft (Post 2164884)

1) Think of anything different that you did when these reboots happen? wifi enabled? alarms enabled? charging? any widgets in the background running?

2) ringtone is a bitch. First one will always fail, not sure why but it seems to be reported in cyano too but ive yet to find their fix.

3) When you notice loss of sound, put the phone near your ear and see if you hear buzzing. I noticed when i was testing that if i lost all sound, the speaker would buzz. Also, if you ADB shell into the phone when this happens and do a logcat i would see some errors which might be helpful.

If you want to be brave and test the other csv to see if they might be helpful.

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