[xilo78]

I had the same issue, the keyboard died on my phone. When I called Sprint they told me I had to make a Assurion claim (Thats B.S.). So i went into the store and the rep ordered me a brand spankin new phone from the manufacturer, since I only had the phone for less than two months. It seems this issue is common on this phone. Makes me wonder if I made the right choice. I like the phone and all but I dont want to worry about malfunctoning again.