[kgatlanta]

My touch pro is locking up and it is frustrating me. I have emailed the following to HTC tech support after speaking with an HTC rep on the phone today. I cannot believe this thread is so long and there is no resolution...

My phone is locking up sometimes while charging overnight as described in this post with multiple other people having the same problem. The d-pad ring light is lit and the phone only responds to a soft reset. I am a computer engineer and the reasoning given to me on the phone by an HTC rep today is not sufficient. IF the phone is overheating while charging, then htc has a bug to fix. IF Windows Mobile is locking up, then htc has a bug to fix. Basically, htc has a bug to fix. I would like a response to exactly what is causing this and what htc plans to do about it, in writing. Otherwise, I will spend my time submitting videos of my phone locked up to all the computer and tech magazines I can find until someone fixes my phone. Wishing I stayed with Samsung, Kevin