[AcE XBOX]

That happened to me. I had ordered a phone. Cancelled it. Ordered another phone and sprint still charged me for the cancelled phone. I decided the phone I ordered which was a palm treo was not what I wanted. So I exchanged it for a Mogul. I got charged for the mogul as well. Sprint fixed the problem for the cancelled phone but did not want to fix the problem with the mogul. They had charged my account and credit card. It took months for sprint to fix their problems. I had been over 6 hours with sprint on the phone. Ridiculous!