View Single Post
  #12 (permalink)  
Old 01-09-2009, 12:31 AM
jluser's Avatar
jluser
Lurker
Offline
 
Join Date: Jan 2009
Posts: 1
Reputation: 0
jluser is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sync Windows Mobile 6.1 with Exchange Server

Hi Everyone -

Up until a few minutes ago, I had exactly the same problem. I have a theory as to what caused my issue, but hopefully it will help you too.

First things first. I run a Winmo6.1 dev, a Toshiba Portege g900 with a cooked rom with the update (from 6.0). It's on Tmobile, and syncs to my Exchange 2003 SBS server OTA. I have a self-signed cert on the SBS server. Up until a couple of days ago, I was using my company's Exchange server (2k7), when I decided to switch to my own.

Initially, I tried to reconfigure the server source in ActiveSync on the phone, and redirect it. It wouldn't allow me to update the username or the domain. I connected it to ActiveSync on my laptop (4.5 under XPsp3), and deleted all the connection settings, and built them up again.

It was working for email and contacts, but not for tasks or calendar appointments. In fact, the calendar was behaving very strangely. To help me figure out exactly what the eff was happening, these are the symptoms I had:
- Appt made on phone appears on phone and desktop (DT) and OWA.
- Appt deleted on phone does not delete on server/OWA or DT, deletes on phone.
- Appt made on desktop appears on phone and DT and OWA.
- Existing appointment (from before phone was pointed to Exch svr) on DT will NOT appear, even if details change.
- Appt made on DT and MOVED by phone will move on both sides.
- Appt made on phone and moved by phone will move on both sides.
- Appt made on DT but deleted on phone will not disappear from DT. WILL disappear from phone. Remains on Exchange (OWA)

Fubar, imho. My initial thought was that it was actually an issue server-side, on my server, since my previous server had been working fine (although it was Exch2k7, and I'm on Exch2k3). I didn't think it was a self-signed cert problem, since I've always resolved that by just copying the .cer cert file to the device and running it from the device File Explorer. That copies it into the trusted store, and you're good to go. I walked through the steps here (http://blogs.technet.com/mjmurphy/ar...07/418902.aspx) which I have done for some clients to solve problems with their WinMo 5x and 6x devices and OMA. It's worked every time. I have a feeling this step was actually superfluous, since it made no difference to my problem, and on an SBS box the equivalent had already been done a long time back during setup. I'm just listing it here in the interests of disclosure of everything I did with this issue...

So realizing that although I had deleted and recreated the server source, and the phone /said/ it wiped everything out (including deleting my exchange contacts, my email, and calendar appointments, when I changed servers), my hunch was there was still an issue from that. After this, and with no difference in the symptoms, I ran a hard reset on my phone. I configured my internet connection on the phone (no proxy, just straight GPRS to the tmobile server), copied the cert to my phone (through a guest partnership in ActiveSync, I've not set up a complete one, nor will I after this), and configured the server source on the device.

In such a word: BAM. worked like a charm. It's syncing everything - calendar, email, tasks, contacts. I can do what I need to with an appointment, change contact info around, and the tasks are working. So, the end result (for me) was a hard reset, no AS profile to your computer, make sure the cert is installed on the phone (I'd do this anyway, even if it is 3rd party), and config the source.

Good luck to ya, and thanks for the tips. This was one of two very helpful threads I've found. The other was http://social.microsoft.com/Forums/e...-3d167e3b1bc8/ if it's of any use. I'll keep watching this thread, and if I can be of any more help, feel free to give a shout. Cheers.

Last edited by jluser; 01-09-2009 at 12:36 AM.
Reply With Quote