Mixxy, boy do I know how you feel...
I generally do not like walking around in our -7F degree weather without big gloves so this affected me as well yesterday (as I was waiting outside). But I was able to get it to work after pressing it many times; perhaps it registered a capacitive touch after that but that wouldn't make sense with how Capacitive touch works. There are physical buttons underneath but perhaps they FIRST rely on Capacitive touch to make sure a person is trying to push the button and not accidental in pocket or otherwise.
Maybe that is WHY it worked after a couple tries, because I was so persistent?
Slmclarengt