too true the moral here is always back up in fact the first thing i do when i get home is sync the app i uploaded earlier will make this easier for those times when you are away from your pc or laptop and you have been busy adding contacts you can backup on the fly it also backs up E-Mail and text messages so you never lose that text that is so important its saved my as% a couple of times you know boss sends a text and for some reason usually my fault i need to hard reset i get it all back