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Old 07-25-2008, 01:41 AM
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mfpreach
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Re: Touch: CAN'T answer an incoming call !!!

Quote:
Originally Posted by monkeyboy View Post
This has happened to be several times in the past with my Touch, original firmware. It happened again on my Touch, upgraded to WM6.1. I imagine its a general WM problem -- does it happen on a Mogul, etc ?

Basically, the phone rings, I see "Incoming call", but no matter how many times I hit the TALK button, or the Answer soft button, I simply CANNOT answer the call... eventually it goes to VM. This condition clears after I dismiss all pending notifications (particularly voice mails).

What I think is happening is that about the same time that the call comes in, other notifications happen (e.g. incoming SMS, reminders). Somehow these all get jammed up such that one cannot clear the other notifications to answer the call, and the call is taking priority over the other notifications on the screen, so you cannot deal with the other notifications first. Basically a notification deadlock until the call goes to VM.

I don't think in this case it is a lag issue (I've seen those too, where the call eventually gets answered, after many secs. That doesn't seem to happen nearly as often in WM6.1)...

This is getting pretty annoying though... again... gets in a state where I simply can't answer a call!!! ugh...
I had this issue on two touches, I ended up DOAing both of them. To my knowledge it was a hardware issue. Maybe you should get a replacement. My 3rd Touch was the charm.