[absolutejdx]

Originally Posted by Pao

you make "tens of thousands of dollar" deal agreements over the phone? Maybe just because mine are in the millions I have to use written contracts?

Get a clue and learn where to bash please, because it's not the phone.

No I do written contracts as well but written contracts only win in courts and do not win your customers trust back. When they hear their own voice confirming the agreement the issue is resolved more gracefully, and again it has many other advantages.

One of the best is how quickly I am able to take a new customers information while I’m say out on the lake for the day. Who is going to bring their laptop wakeboarding? I can get everything I need then enter it in later that day. If you worked for yourself you would understand how small tools like that can really make a difference in customer service as well as your bottom line.

And again what 4 times now? (I would not want you handling my big written contracts when you can't even read this thread thoroughly) the phone is preventing this from being developed.