[Lost My Mind]

Doing it at a radioshack is not a big deal to me. Its just that it was close-by. If need be, I can head out to an actual sprint store. Reading these responses is 10000x more helpful then the actual sprint customer service rep I talked to on the phone 15 minutes before I posted this.

My question was "how can I confirm my identity any better then what has already happened?"

His response: "Get sprint to run your credit check"

I told him this is what led to NOT being able to confirm my identity, and his reply was "Do it again"

..........not a good sign for the company I'm switching to.........