[TazGrl79]

I had my mogul 6800 replaced 3 or 4 times. First time was after owning it about 2 or 3 years, then the keyboard stopped working. So they sent me a refurbished and that keyboard was messed up too. So i sent that back and got another that worked great, was also refurbished. Then last year, my cat accidently spilled coffee on it, I let it dry out a couple days then worked fine. But a few weeks later the screen mysteriously cracked. But my limit for getting another phone was reached, so I bought the samsung exclaim, after using a way older phone i had lying around that eventually died.

Anyways, this year was up for a new up to 3 times replacing my phone. So I activated my cracked screen mogul and did the replacement plan. Before this last time, I never had to pay for a replacement. Here it is 2010 and they sent me a refurbished mogul 6800. The keyboard was messed up like most of them are, so I sent it back, and finally they said they were out of stock and were gonna upgrade me to the touch pro.

So I got excited about that, but when I got the phone, first they said was black, but it was silver. And since it was an upgrade fromt he mogul, they're supposed to send power cords and what not, but I got nothing besides a refurbished phone. Then after inspecting the phone, the screen was slightly raised on the right side, which would end up breaking if you got it caught on something, so I returned that too.

When I talked to them, I complained I got no power cords or anything, so they guy said he would send a new phone with a power cord. Not knowing what kind of phone I'd get, since it's never what they say it's gonna be to my experience, I opened the box when it came in. And low and behold, it's a brand new in the box touch pro 2!

I think the fact almost every phone they sent me was messed up, they finally just upgraded me to the newest htc model sprint has. After all that replacing and getting bad phone, basically I started with a mogul about 3 years ago, and now have the htc touch pro 2 for $100. Sounds like a good deal to me.