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For the record, if you pay the $50 deductible and get mailed a new one, the phone does not come activated. You have to call *2 to get it activated and they walk you through a process of changing the MSID and so forth. After that it only takes about 10 minutes for your phone to be working even though they mention it may take between 2-4 hours. By the way, I payed the $50 deductible when my 6700 broke and ended up with the 6800 because it is a phone with "similar features". Thank you Asurion haha
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