Quote:
Originally Posted by saila2004
i signed up with verizon in aug. of this year.. originally got a htc ozone which i returned for poor signal quality. i then got an htc touch pro again same problem. i had called verizon, they sent out a field tech to test the signal. they said they saw some problems in the area etc, etc.. keep in mind i have been using my old motorola q prior on my verizon corp account just fine. they say there is nothing they can do, they wont exchange the found to poor signal quality as the area has been deemed a bad one yet other phones work phone and the area is fine!!
any thoughts on what to do?
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I would email them daily, usually you will get different support reps since they have so many employees globally; since every personality differs, basically some people will relate with your plight and simple give in and FedEx you a phone, while others refuse to use any real judgment or empathy and disregard your concerns.
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August 12th... Droid-2! Still undecided; but leaning toward purchasing, as a phone to "tide" me over (according to great advice from ckeegan) until truly remarkable devices are released from Verizon fully operation on 4G networks in 2012!