Tuesday before thanksgiving i went to sprint because my phone was kinda beat up and it had a few problems (kicking me off the net and freezing all the time). i have insurance. the guy working tried everything to fix it but it didnt work. so he said he"ll order me a replacement. i leave and he calls me and tells me about my choices. i didnt really care about getting a tp2 and he didnt mention it. i told him to just get me a tp1 replacement cuz those other phones suck. so today the store tells me my phone is in. when i get there the guy is like "well i guess they were out of your phone and gave you the tp2, is this ok?" im like thats more then ok.. thats crazy, i never had to get notes posted or talk to anybody, or get rid of my SERO. matter or fact this wasnt even a corp store it was a reseller that fixes phone. i got lucky i hope everybody else can have the same luck
