[moosen34]

Just got off of the phone and I've got a TP2 on the way!

It took 2 tries for me. I called once and got a very nice rep. She told me that they were having a lot of problems with the TP1 lately and they were replacing it with another phone. I said great. She told me that they could offer me a Tour or a Treo Pro. I said I can't use a BB on my plan and I had a Treo before (I did) and the buttons are too small. She said we could do the snap but that's a downgrade (she said it!). Finally I asked about the TP2 and she told me that unfortunately they don't have refurbs for replacement yet because it's such a new phone. We were having a bad connection the entire time so I told her I'll go to the website and see what other phones are available and call back.

I called back about 10 minutes later and told the new rep that I just spoke with a rep and they offered me a Tour and a Treo and they wouldn't work and that she told me that they were having problems with the TP1 so I wanted to know what's compareable. She asked to put me on hold for a few minutes and I said fine.... I knew what was coming at this point! She came back in about 30 seconds and told me that as a one time courtesy they could send me a BNIB TP2, is that okay?
I don't really think I need to go any further.

Oh, and Sprint is crediting my account for the deductable so I'm not paying anything! I emailed them about the problems with my TP and told them that I've had it replaced again and again and they told me to call Asurion and they would credit my account for the deductable. They know the TP1 has a lot of problems. Anyone having trouble getting a TP2 should just be patient and be nice and they will help you out. See you in the TP2 forums!